Email Etiquette
Professional Communication
Personal Branding
School to Career Skills
Professional Behavior
100

This line tells the reader what your email is about.

What is the subject line?

100

Giving your full attention to someone speaking demonstrates this skill.

What is active listening?

100

How you present to others through behavior, communication, and online presence is called this.

What is personal branding/image/reputation?

100

Arriving to class or meetings on time demonstrates this professional habit.

What is punctuality?

100

Dressing appropriately for school presentations or events shows this.

What is professionalism?

200

A professional email should begin with this greeting.

What is Dear Mr./Ms./Dr. [Last Name]?
What is Good morning/afternoon/evening Mr./Ms./Dr. [Last Name]

200

The feature allows you to send an email to additional recipients while letting everyone see who else received it.

What is CC (Carbon Copy)?

200

Colleges and employers may review this online platform when seeking more information about you.

What is social media/online presence?

200

Completing tasks when promised demonstrates this trait.

What is reliability?

200

Treating others kindly and valuing different opinions shows this trait.

What is respect?

300

This should appear at the end of an email before your name.

What is a professional closing (Sincerely, Thank you, Best, Kind regards)?

300

Sending this message after help or a meeting shows professionalism.

What is a thank-you message/email?

300

Your online profiles, posts, and comments collectively create this part of your brand.

What is your digital footprint?

300

Teachers, professors, and employers value students who show this by asking questions and participating.

What is initiative?

300

Working well with classmates on group projects demonstrates this skill.

What is teamwork/collaboration?

400

Before sending an email, you should check for these two things.

What are spelling and grammar?

400

Posture, eye contact, and facial expressions are examples of this.

What is nonverbal communication?

400

A form of accepting advice and using it to improve one's skill or behavior.

What is constructive criticism?

400

Taking responsibility for your actions and learning from mistakes shows this trait.

What is accountability?

500

This tone should always be used when emailing teachers or professionals.

What is a professional/respectful tone?

500

In professional settings, interrupting others, checking your phone, or avoiding eye contact can some times negatively impact this important aspect of communication.

What is professionalism/professional communication?

500

Continuing to improve skills and learn from mistakes reflects this mindset.

What is a growth mindset?

500

You overhear sensitive information about a student or coworker but choose not to repeat or share it with others, even when friends ask about it. This professional behavior is being demonstrated.

What is confidentiality?

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