PATIENT Specific Supplies
The utilization of A7033
2 per 1 month / 6 per 3 months
The utilization of A7039 is
1 per 6 months
There was a message in edit intake screen saying "delivery type Z is invalid", what do you think is the reason for this message?
The BU is incorrect
What comment type are we going to use if we wanted to document the conversation we had with the patient.
CF bypass
Airfit X30I uses how many nasal cusion/pillow?
5 nasal cushions and 5 nasal pillows.
If the patient uses Luna G3. I am going to provide...
Patient has a new address, what steps are we going to do after the call?
1. Update delivery address
2. Check if the zip code caters a different BU
It is important to always check this screen to see if there is an update on patients account.
Display comments/F13 notes
The patient uses Nasal Cushions and the payor does not allow 90 day shipment. I am only going to provide ___ extra cushions.
In equipment history, patient received dreamstation heated tubing and there is no history of filters and chamber. How can we determine the M number of filters and chamber?
Use the dreamstation model
What will happen to those cases that failed automation?
D-case will be generated
What is the appropriate V comment for this scenario:
Insurance was verified using OneSource.
Insurance Verification Via: OneSource
Ref #:
Uploaded to Content Navigator
Based on the history of the account. The patient doesn't have size for mask and cushion. I am going to do.
NC Process
- NC1 (Call and Email)
- NC2 (Call) then leave off mask and cushion
Airsense 11 only uses ______ Filter
Disposable Filter
It is important to exit this screen in ACIS before submitting schedule delivery case in ANA to avoid automation failure.
Edit intake screen.
What is the appropriate V comment for this scenario:
Insurance Verification via Phone
Insurance Verification via Phone:
INSURANCE NAME:
PHONE#:
SPOKE W/:
ID#:
GRP#:
EFFECTIVE DATE:
COVERAGE AMT:
DEDUCT: MET:
OOP: MET:
IN NETWORK:
AUTH REQUIRED:
A patient uses Nuance Pro Kit. You attempted to contact the patient once because it has been discontinued, then you were routed to voice mail. I will now process the order and provide....
6 extra pillows.
If the patient receive a set up machine last 03/30/2026, and was provided with 1 Disposable filter with charge. Are we going to provide disposable filter? If yes, how many?
Yes, 2 Disposable filter.
What is the process for Invalid Delivery Type Z?
1. Cancel the intake then reactivate
2. Match the correct BU in ANA and ACIS
3. Update information in ANA
What is the appropriate V comment for this scenario:
Insurance Verification via Portal (not OneSource)
PER (site)(url) MEMBER IS (ACTIVE/INACTIVE)
INSURANCE NAME:
ID#:
GRP#:
EFFECTIVE DATE:
COVERAGE AMT:
DEDUCT: MET:
OOP: MET:
IN NETWORK:
REF #: