Price Plans
Billing
Service Orders
Systems
Miscellaneous
100

This is the only plans that are not contracted

What is variable plans?

100

This is the tab used to view a customer's bill. 

What is Billing Info. 

100

This is the order we take when we see the meter status is "removed"

What is a meter set?

100

This system not only takes notes but also gives us step-by-step instructions. 

What is Vistio?

100

What is GNG considered?

What is a marketer?

200

These are the 4 different lengths of a fixed price plan

What is 6,12,18, and 24 months?

200

This is billing options acquires a "true-up variance" at the end of the 12-month billing cycle.

What is budget billing?

200

What does ACN stand for?

What Account Name Change?

200

This is where all of our current promos are located.

What is OMS/ Marketing Grid?

200

This is why AGLC charges their own charge. 

What is owning the infrastructure, maintain the pipelines, and deliver gas 

300

This plan has a deposit that must be paid on the enrollment call. 

What is Markey Variable Limited?

300
These are the three most common reasons for a high bill.

What is change in weather, true-up, and change in price plan?

300

This order is when we will do a turn on but no credit check is required. 

What is service transfer?

300

This is where we would go in banner to cancel a Marketer Switch before the 19th. 

What is Enrollment Maintenace Form?

300

This is the amount a gng customer would receive for referring someone to GNG. 

What is $50?

400

This plan is usually known as a "flat rate"

What is Guarantee?

400

When does a Pre-Pay customer receive a disconnect letter?

What is on every bill the receive?

400

When a meter status shows "off-locked", how much gas is following through the meter.

What no gas flowing through the meter?

400

This is the system we go to, to change a price plan for a customer.

What is PPC?

400

Gas is mainly made up of.....

What is Carbon Dioxide?

500

This plan is only for NEW GNG customers

What pre-pay?

500

This is what a "meter-express" means in GCMA.

What is the customer/contractor is responsible for physically turning on gas?

500

This is what a "meter-express" means in GCMA.

What is the customer/contractor is responsible for physically turning on gas?

500

This is the system we go to, to see if we can lower their CSC tier, what is the button we use as well. 

What is PPC/ GNG History button.

500

This is the capital of Canada.

What is Ottawa?

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