Video
Internet
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Troubleshooting Tree
Scope of Support
100



100

I want to downgrade my TV and Internet package.

What is keep this call?

300

What is SCI for Spectrum Guide issues and Single 

300

I want to suspend/disconnect my services for a few months. Please assist me in this request.

What is transfer the call to Billing?

500

I'm having trouble connecting my Wi-Fi Pods.

What is 

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