This is the process of defining an organization’s long-term goals and determining the best strategies and actions to achieve them
What is strategic planning?
KPI stands for this three-word phrase
What is Key Performance Indicator?
SWOT stands for these four words
What are strengths, weaknesses, opportunities, threats?
This defines the organization’s primary objectives and where the organization wants to be in the future
What is vision statement?
A type of performance measure that is broad, often externally sourced data that reflect community-wide outcomes.
What is a community indicator?
Three components of any strategic plan
What are vision, mission, and goals?
This defines the organization’s purpose, core values, and overall reason for existence.
What is a mission statement?
A type of performance measure that tracks day-to-day service delivery and resource use
What is an operational measure?
A SMART goal/objective means that it is these 5 adjectives
Specific, Measurable, Attainable, Realistic, Time-Bound
An exercise to monitor and analyze external factors that may affect the organization’s future performance
What is an environmental scan?
A measure that indicates how well resources are being used; expressed as a ratio between an input and an output
What is an efficiency measure?
One example of an online planning tool
What is...Miro, Mural, or Butter?
Other examples will be accepted
This is the process of putting formulated strategies into action through resource allocation, structure, and management systems.
What is strategy implementation?
A process that compare's an organization's performance to peers and/or national standards.
What is benchmarking?
The Pestel Framework examines this type of environment
What is external?