EC-071
What is a business described as?
What is an organized effort to produce goods and services?
What is the main purpose of management?
What is to accomplish the business’s goals?
A job specification is an explanation of
What is the skills, knowledge, and characteristics required for a job?
Which of the following statements best describes positive customer relations:
What is A business listens to customer feedback?
What does being an ethical person mean?
What is doing what’s right, even when it doesn’t benefit you?
What must every business accomplish?
What is producing or providing goods/services?
What type of management is needed when smanager evaluates the production output of a department by checking it against the production goals for that time period?
What is controlling management?
What is the first task in the HR management activity of staffing
What is determining need?
Businesses strive to retain current customers because
What is it’s less expensive than attracting new customers?
What are ethical principles?
What are integrity, trust, and accountability?
When does financial analysis occur in businesses?
What is keeping accurate expense records?
What type of skill is a manager who helps an employee count the money in a cash drawer and prepare a bank deposit demonstrating?
What is technical skills?
What is the purpose of an exit interview:
What is to gain constructive suggestions for improvement?
Positive customer relations can boost productivity by
What is avoiding wasted time and resources?
What shows accountability?
What is accepting responsibility for your mistakes?
What behavior demonstrates the primary business activity of strategic management?
What is planning and organizing for the future?
What skill is small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company demonstrating?
What is conceptual skills?
When HR management executives participate in a company’s long-range planning efforts, what are they taking part in?
What is strategic management?
As an employee, you can help your company build positive customer relations by
What is reporting customer feedback?
What do words like "please" and "thank you" represent?
What is respect?
What demonstrates the interrelationship among primary business activities?
What is one business activity changes, so the others must adjust?
Why do top-level managers usually receive high salaries?
What is their decisions affect the entire company?
Determine whether the following statement is true or false: Companies without an HR department do not participate in HR management activities.
What is False; in companies without HR departments, other managers and supervisors participate in HR management activities?
When someone says that a business has positive relations with its internal customers, the person means the business has
What are happy employees?
What is a benefit of following ethical principles?
What is simplifying your decision-making process?