Traffic Building
What is the standard for phone conversion?
50%
What is the standard for vacant electric?
$20
What percentage of work orders must be fixed on the first visit?
95%
What percent of renewals should be at the established rate?
100%
What day is rent due on?
1st
What is the standard for email conversion?
40%
What is the maximum expense per unit for properties older than 10 years?
$90 per unit
10-12
At 120 days, what percentage of renewals should be renewed?
30%
Never, except NC for RBS
Where must appointments be written before being entered into your funnel calendar?
Planner
What is the standard invoice total for Wilmar?
$250
How many work orders must be done in 8 hours at a property more than 10 years old?
24
What percentage of renewals should be renewed at 90-day?
50%
Checks are no longer accepted after which day of the month for CO? KY, NC, TN and MN? GA, IL, OH, TX and FL?
15th, 10th, 8th
Who approves a Human Directional?
Region Head
What is the maximum number of items on a Lowe's bill?
5 is maximum, 3 is standard
What is the cleaning cost per unit for a two-bedroom apartment?
$50 - $55
What day of the month should door hangers be put out for 150 day inspections?
10th
After how many NSF payments, do we not accept check?
2
What are the percentages for follow up by phone, text message, and email?
60% phone, 20% text, 20% email
What is the maximum budget for plumbing each month?
$300
If a property is less than 10 years old, how many apartments must be maintenance, painted, and carpets cleaned per month?
23 maintenances, 23 paints, 100% carpet cleans
At 150 days, ___% of the renewals must be renewed and ___% of unit inspections completed by the end of the month. 100% by ____ (what date?) in the 90 day month.
15%, 30%, 10th
8th, 15th, 10th, 20th