Sales Metric Mastery
This metric is calculated by dividing total sales by total number of transactions.
What is average dollar customer (ADC or A$C)?
These are not recommended for pilots.
What are polarized lenses?
The first step to building trust with a customer.
What is stop, drop and energetic greeting?
This daily target helps keep staff focused and competitive.
What is a daily sales goal?
This feature helps prevent sunglasses from slipping during sports or active use.
What are rubberized or adjustable nose pads
This step in the sale helps overcome hesitations
This efficiency metric evaluates how well labor hours generate sales.
What is sales per labor hour?
A parent shopping for their teen asks about durability. You suggest this material.
What is polycarbonate?
You should always do this at the end to close the sale.
What is asking for the sale?
You compare this metric week-over-week to identify performance trends.
What is sales growth (or weekly comp)?
For a diamond-shaped face, you should recommend frames with this design to balance cheekbones.
What are cat-eye or rimless frames?
A customer is hesitant about the price. You respond with this value statement.
What is “Our sunglasses come with a warranty and premium lens tech that protects your eyes.” or statement along these lines
I am used to evaluate managers' performance over a period time.
What is Manager Business Objective (MBO)?
This type of lens coating makes cleaning easier and repels oils.
What is oleophobic or hydrophobic coating?
A customer says, "I saw these online for cheaper." You respond with this.
What is, “We offer the benefit of trying them on in person, and our warranty is included in-store.” "We price-match"