Foundations of Exceptional Patient Care
Care Delivery Model at UNMH
Relationship-Based Care Delivery Model
$2/hr over base pay
CAP Level I
location of resources for all topics covered in this class
Nursing Excellence Webpage
Are we always doing the best thing?
Quality Improvement (QI)
RBC: The three key relationships
Self, Colleagues, and Patients/Families
$4/hr over base pay
CAP Level II
There are ____ Standards of Practice for nurses per the ANA
18
Are we doing the best thing?
Evidence-Based Practice (EBP)
Professional Practice model at UNMH
Compass of Compassion
CAP Level III
Educational Opportunity Offered Quarterly by DNE
Nursing Grand Rounds
What is the best thing?
Research
framework used when addressing errors and adverse events
Just culture
$7/hr over base pay
CAP level IV
Empowerment
Retention
Care quality
Benefits of Shared Governance
Facilitates Nursing Practice Changes
Steps Toward Change
RBC and The compass of Compassion are comprised of ____ Dimensions
8
Nationally approved nursing certification AND masters AND Pertinent EBP project
CAP V
Organized structure for shared decision-making between staff and management
Shared governance
Essential component of a quality assurance system
Peer Review