Essential instructions for resetting key components of your solar system, such as the solar breakers, solar meter, and solar inverter.
What is a Power Cycling Guide?
Detailed analysis used in solar energy design to determine how much sunlight different areas of a roof or location receive over time
What is a Shade Report
Homeowner reporting error codes/red flashing light
What is Inverter Failure
The device is no longer transmitting data to the monitoring system
What is Offline Meter
The timeframe a customer is granted from approval date to ensure compliance.
What is 30 days
When the solar system is not generating kilowatts
What is Zero Generation
Can be caused by shading from nearby objects or structures.
What is Underproduction
Houses work orders, system updates, and communication between AO and SP's
What is Site Tracker
Charge to disconnect a system due to a delinquent balance
What is $100?
Service charge a NJ customer would be subject to.
What is $350 per panel, plus additional costs
What is 15 consecutive days
Underproduction's 1st Requirement
What is SWC
Monitoring System used by AO & BO
What is Enphase/Solar Edge/Locus NOC
Its primary function is to convert the direct current (DC) electricity produced by solar panels into Alternating Current (AC) electricity.
What is an Inverter?
Facilitating all scheduling
Who is Asset Operations
System used to verify daily PRODUCTION
What is Power BI?
Requires 'Fire Report'
What is Damage & Fire
Director of Asset Operations
Who is Chelsey Bunch
Meters relying on hardwired connection
What is a non-cell meter?
In the event of home remodeling or roof repair.
What is a Temporary System Removal
Situation forcing homeowner to rely on the electrical grid for power instead of utilizing the energy generated by the solar panels.
What is Zero Gen
Customer is liable for covering this expense for repairs
What is Critter Damage
Program where customers can receive credits for excess electricity
What is Net Metering programs?
Device used to measure energy output from solar panels.
What is a Solar Meter?
Covers administration, agreement processing, and tracking to ensure proper system reinstallation
What is $165 TSR Fee?