Disaster Mods
90-2000 Cartoons
Who's at bridgecrest
Halloween
Perfectly COMPLANT
100

What are the five things you should send your manager when doing a disaster mod? 

CASA / Account number / Milton or Helene /Frequency / Zip Code  

100

What the name of the boy with the football head that lived in NYC

Arnold 

100

What's the name of the Drivetime front in SCM 

Chris Tibbles 

100

Name the doll who married a doll named tiffany?

Chucky 

100

What should you say on every outbound call with RPC?

QC Statement 

200

Where do you zero days past due account go for disaster mod?

Solution Team 

200

What's the name of the blue friend on Doug?

Skeeter 

200

How long has Tiffany worked for Bridgecrest?

Almost 10 months 

200

What was the line that was popular after trick or treat? 

"smell my feet give me something good to eat"

200

When doing Demos what do you ask the customer?

Has anything changed with your home address, phone number, email address, or employer 

300

Once a disaster mod is complete when can we submit a regular extension request?

30 days 

300

What was the name of the teacher on the magic school bus?

Ms. Frizzle 

300

Who is the head person in charge at this location 

Claudia 

300

What year was the movie Scream created?

1996

300

What information are we able to give a Guest?

Nothing!!!

400

If a bi-weekly customer is 52 days past due and eligible for both a disaster mod and 4 regular extension, what would you do?

Submit 4 extension or 3 extensions with payment :)

400

What year was SpongeBob created? 

1999

400

Where is our MOPS team located?

Mesa Arizona 

400

What's the name of Wednesday best friend? 

Thing 

400

When adding a cell phone number what do you do?

Read cell phone consent and authorize consent in Vision 

500

If a monthly customer is 27 days past due and eligible for both a disaster mod and one extension, what would you do?

Disaster Mod!! and set up next payment 

500

What's the name of all three power puff girls?

bubbles blossom and buttercup 

500

Who is the newest Assistant Director at this location? 

Tim and Yvonne 

500

What is the saying on nightmare on elm street?

Whatever you do don't fall asleep 

500

What should you do to cover yourself on every call?

Recap

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