What does IRS stand for?
Internal Revenue Service
What screen do you go to find the payments applied to the case?
Case Payments
From what program do you select to print a report that includes all case payments?
A payment History from Tableau
Do you have to pull a credit report on all cases that you are reviewing for ability to pay?
No, you do not. Just in case your research is not finding anything, and you believe he has assets.
What form do you complete if you receive a Spanish speaker and you can't speak that language?
Complete the Spanish Translation Call Google Form
Can we let the parties know that we have received an IRS intercept?
No, we can not. even if it lists it as special collection
Which screen indicates the NCP case arrears balance?
Case Balance Summary - Support Payor
Name one action that requires an approved arrears calculation?
Contempt Action, SOJ, Payment on Arrears, Hardship Case, termination of order
What form do you complete when reviewing for ability to pay?
Contempt Actions Worksheet
Which portal do you refer to when looking up OJ payments and orders?
SSP
What amount does the NCP, on an NAI case, have to be in arrears of before we certify arrears for an IRS tax intercept?
Unassigned/Never balanced is $500.00
Which screen indicates the incoming payment information, including NSF data?
Payment Details Screen
What document do you send to the parties before you enter an arrears calculation request?
A Payment History, (PALC)
Name three resources to search for the ability to pay?
What is the difference between an OSCE 157 and a QC Errors?
Federal Requirement Errors and DCSS Quality Control Errors.
What document does an NCP submit if he requests that his IRS joint intercept amount be immediately applied to the case?
Injured Spouse Waiver
Which screen indicates the balance due for Total Assigned Arrears and Total Unassigned Arrears?
Case Balance Summay - Support Recipient
What type of document must you submit for an arrears calculation on a foreign order?
Foreign Order Checklist
What task code would you use in AZCARES to find T0099 non-paying cases?
T_0309 Review Case for possible contempt - No payments received within 90 days
What documents are required to send to the NCP when he is requesting a Hardship?
What document must the NCP file with his tax forms if his current spouse doesn't want her portion intercepted?
Request for Injured Spousal protection from application of Joint overpayment against spouse's delinquencies or debts.
Which screen indicates if there are any holds placed on the case?
Care Hold Instructions
What is the F code do you use if the CP is arguing about the reimbursed balance?
F5400 - CP ledger Review / Breakdown requested
What process do you complete if you have an OJ order and nothing has been filed with the court?
ROFO, you must register the order before proceeding with any contempt action.
Which SSA payments are credited towards and NCP's child support?
Social Security Disability Insurance Payments SSDI