Claims
Where do you transfer bill pay claims?
Claims Online
What is needed to be verified before we can help a sub user, or before they can be transferred to bots?
Security Code
Where do you send Digital Wallet transactions dispute?
Retail claims online
What needs to be done before transferring customer to BOTS/COTS?
High Risk Authentication
If a client set up an RPT to the incorrect payee or with incorrect information where should the client be sent to?
COTS/BOTS
What inquiries should never be transferred to Retail Claims? (4 answers)