Disney
How many Toy Story movies are there?
4
There are only how many documents a TPA can ask for on every Welcome Phone call?
Key 23 Documents
Who played the role of Tony Montana in the film Scarface?
Al Pacino
How many sides does a triangle have?
3
How can a customer file prior year returns from 2020-2022?
By Purchasing TurboTax Desktop (TTD)
Whose castle is the centerpiece of Magic Kingdom?
Cinderella
With the Digital TPA experience what should you do before begining to preparing the return?
confirm the client uploaded the correct documents before starting the tax preparation process
What insurance company has a fictional spokesperson named Flo?
Progressive
Which planet is known as the "Blue Planet"?
Earth
How does a customer clear and start over and at what point is this no longer an option?
By going to Tax Tools on the left-hand menu of TurboTax Online (TTO)
-Sign in to the mobile app and select More from the bottom menu.
Once they have paid or registered the product.
What is Mickey Mouse's Original character name?
Steamboat Willie
What are the 4 keys to delightful service?
What is the most watched YouTube video of all time?
Baby Shark
Who was the first woman pilot to fly solo across the Atlantic?
Amelia Earhart
How/where should a customer ask for refund?
With the Refund Request Form
Who composed the musical score for Tarzan?
Phil Collins
What is the best practice for explaining a tax outcome to a customer?
Use Smartlook to review the summary screen with your client.
How many husbands did Liz Taylor have?
7
What part of the human body can regrow itself in three weeks?
What is the Liver?
Where can a customer compare MFJ vs MFS or estimate their tax refund?
TaxCaster/Tax Calculator
Who is the main character in The Hunchback of Notre Dame?
Quasimodo
Every dashboard notes using the DIRECT format: What does DIRECT stand for?
What musical features the characters Elphaba, Galinda, and Fiyero?
Wicked
What's the name of the mathematical theorem that allows you to calculate the length of a side of a right triangle?
The Pythagorean theorem
If a customer can not gain access to their account and they have exhausted all forgot password options what will they use?
Account Recovery Form/Request