Customer Care
How many people are in the current training class
4
This drink is named after our favorite little tap dancer.
Shirley Temple
True or False: Effective 3-18-19, Apple Pencil no longer needs to be purchased at the same time as the iPad to be eligible for coverage. As long as the customers are using the Apple Pencil with a compatible iPad.
True
What Safety did the Packers sign?
A) Eric Weddle
B) Adrian Amos
C) Ronnie Lott
D) Rod Woodson
B) Adrian Amos
Which team member left Cellcom and moved to Madison?
Julio
What group handles YELP reviews?
Multi Media
This drink uses Sprite or 7up and splash of cherry flavored syrup.
Kiddy cocktail
True or False: Starting 3-19-19, Cellcom will be routing all Directory Assistance calls for our Advance Pay customers through an automated call flow.
True
What team did Randal Cobb sign with?
Dallas Cowboys
Our newest team members are.....
Bill
Kate
Rachel
If customers have not received their TV from the Valentines Day promotion yet, they can expect to receive it ____________________?
Within 8 weeks of their redemption date.
On Laverne and Shirley what concoction were the girls always drinking?
Milk & Pepsi
True or False: While the "card on file" option appears on some customer account, you should not be using this functionality.
True
Antonio Brown got traded to what team?
A) Raiders
B) Broncos
C) Steelers
D) Browns
A) Raiders
Which team member/s has been on Team Kuehn the longest?
Anita Kaempf
Lynn Pigeon
Nick Schuchard
Two new devices coming soon to Cellcom are:
What are two other names for Santa Clause?
St Nick and Kris Kringle
Daily Double!!!!!
In regards to the referral program promo that is running this month, customer will see the adjustment for these within ____________ days after redemption.
45-60
What team did Safety Earl Thomas sign with?
A) Packers
B) Bears
C) Ravens
D) Titans
C) Ravens
How long has Deb Kuehn worked at Cellcom?
10 Years
Payments
One of Santa's reindeers shares a name with a famous symbol of Valentines Day. Which reindeer is that?
Cupid
4 lines, $35 Each w/Unlimited promo-
The $80 advertised rate for data includes......
Autopay/paperless
The San Francisco 49ers signed what middle linebacker?
A) Clay Matthews
B) C.J Mosely
C) Kwon Alexander
D) Ray Lewis
C) Kwon Alexander
Who brings in the most interesting treats?
Marcus