One of your classmates started a bad rumor about you. How do you work it out?
Stay calm, Avoid Confrontation, Talk it out
What is restating what the other person said to make sure you understand what they are trying to communicate?
*Example: "What I am hearing you say is"
Reflective Listening
T/F: The only way to deal with a situation is to aggressively confront the person that started it?
*It will end of being a lose/lose situation for both parties and can result to serious consequences.
During conflict resolution, what should you do if you experience difficulty making progress?
Take a time out/Pause/Walk away
What does it mean to value everyone's point of view, ideas and opinions?
Being open (open-minded), respect others
It is our ________ to conflict that can cause a problem.
reaction/actions
What are examples of aggressive responding?
Being mean, physical harm, bullying, name calling.
"What I'm hearing you say is ________" is an example of what kind of communication skill?
Reflective Listening
What is another name for assertive responding?
Being strong!
Explain the concept of what In & Out of our Control means?
In our control: OUR thoughts, actions, feelings
Out of control: OTHERS thoughts, actions, feelings, what they say or do