Credentials
What is the Account belonging to Mike?
ClientInsightSLM
True or False: Client SSO has Dev, QA and Prod instances; These do correlate 24 SSO Environment.
False: They do NOT sync up between environments.
Engagement has 4 environments. What are they?
Prod, Stage, QA and Dev.
What is the maximum # of attempts any user can try before they get locked out of a login?
Freebie points for Dave
Name 3 people that own the accounts (other than Dave, Carly and Mike)
Mike, Dave, Carly,
Brooke, Natalie, Kailey,
Bre, Chris P.
In the event of credentials not working, what are some/the steps you should take?
Attempt to log in a maximum of 2 times, Change the password manually, reach out to Business Sponsor (the Client), or contact their Help Desk.
Name 2 QA Login accounts:
AdminUser, InstructorUser, Particip1, 2, 3 and 4.
In Scott's absence/if he takes too long, is there a "backup sponsor" I can reach out to?
More Points for Dave!
When contacting the Service Desk for a password reset, do you notify them that these accounts are:
A) Dealer
B) Corporate
Who is the main "Point of Contact" for issues/questions for these credentials?
Scott Client-side, and me interally.
What is the URL for PROD ADMIN?
admin.clientinsightedge
How many Participant logins do we have access to?
4. You shouldve known that!
False. The business sponsor is Client and most likely will fall under Scott.
True or False: Christine R is a employee of 24, not The Client.
False. She works with The Client.
If you need to update employee information (of whom is linked to a Special Credential), where would you go to do so?
People section of the CMS.
Points for Dave!
Where can you find information on Dealer Job Roles if an environment doesnt utilize iClient?
AIE QA Credentials vault in 1Pass.
What is Scotts Job Title?
National Training Facilitator
Anywhere our services use ClientSSO, it automatically points to what instance:
A) Prod
B) Dev
C) QA
D) Stage
A) Prod.
If someone gets locked out of, say, ClientInsightSVM, will it also lock out all 7 other accounts?
That was an easy one...Points!