ARCS
Delivery Method
Delivery Skills
Feedback
Group Behaviors
100

ARCS is the theory of _________.

What is Motivation?

100

Demonstrating the desired behavior while facilitating

What is behavior modeling?

100

The formation of clear and distinct sounds when you speak.

What is articulation?
100

Redirecting and Reinforcing

What are the two types of feedback?

100

This is a participant who is blocking, rejecting, resisting and is self-seeking.

What is a Self-oriented person?

200

Attention, Relevance, Confidence, and Satisfaction

What are ARCS?

200

Small groups generate creative solutions/out-of-the-box approaches.  

What is brainstorming?

200

Relax, Stretch your mouth, Check your posture, and Focus your voice

What are effective tips for articulation?

200

Giving feedback from your perspective

What are "I" statements?

200

This is a participant who is encouraging, compromising, and testing for consensus?

What a group-maintenance person?

300

Alert, Ask, Alternate

What is included in the attention portion of the ARCS model?

300

Used for displaying charts and graphs.

What is PowerPoint?

300

Changing the tone and pitch of your voice.

What is inflection?

300

Before giving feedback, remind yourself why you are doing it.  

What is checking your motives?

300

This is a participant who is prodding the group to action and creating or following a process.

What is a task-directed person?

400

Convince, Coach, Climb

What does the Confidence portion of the ARCS model consist of?

400

Provides background information and a record for future reference.

What are handouts?

400

Three to seven seconds

What is the length of time to hold eye contact with attendees?

400

Learners are engaged in distracting behavior (i.e.: holding a side conversation), simply walk over and stand close to them.

What is physically moving near the distraction?

400

In this stage, the group has high dependence and the Facilitator directs.

What is Forming?

500

John Keller

Who was the researcher that developed ARCS?

500

Used for ad-lib charting and graphing in small groups

What are flipcharts?

500

These are three examples of delivery skills.

What is projection, Articulation, Inflection, Rhythm and Pacing, Movement and Gesture, Eye Contact?

500

"Hey guys, we all agreed to do x.  Let's stick to our agreement."

What are the ground rules?

500

Forming, storming, norming, and performing

What are the four stages of group development?

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