Structural
Human Resources
Political
Symbolic
Bonus
100

Metaphor that describes a structural organization. 

What is factory?

100

In contrast to the traditional strategy treat-'em like dirt, the current strategy emphasizes...

What is investing in people?

100

Metaphor for political organization.

What is jungle?

100

Metaphor for symbolic organization

What is temple?

100

Leadership focuses on empowerment.

What is human resources?

200

The elements of social architecture.

What is hierarchy of authority and division of labor?

200

Organizations need people for their energy, effort, and talent. People need organizations for...

What is rewarding, purposeful, meaningful and fulfilling?

200

A political map consists of a two-dimensional diagram that presents the...

What is players, power and interests?

200

Starbucks' barista bootcamp and leadership summit reflect the magical ways of symbolic leadership. The two prominent ways leaders demonstrated symbolic leadership.

What is hopeful vision and convening rituals and ceremonies?

200

The most ideal leadership frame.

What is multi-dimensional frame?

300

The three questions that can help guide a structural analysis.

What is going on? What is changing? What problem do you need to solve?

300

When people feel underpaid or unappreciated, they will become unmotivated loafers or rebels. To ensure this situation does not happen and to keep people satisfied, we must consider...

What is alignment between organization and people?

300

Every group is political for two reasons.

What is divergent interests/values and scarce resources?

300

Schultz' controversial memo - We desperately need to get back to the core and make the changes necessary to evoke the heritage, the tradition, and the passion that we all have for the true Starbucks Experience (p. 109). Leader dispositions that represent symbolic leadership. Name two magic ways).

What is respect for history and communicate hopeful vision. [Interpret experience]?

300

In addition to the social architecture, leaders and organizations need consider...

What is situational or contextual factor?

400

An ideal leadership and communication movement should include a mix of the two types of coordination.

What is vertical and lateral coordination?

400

Self-awareness and communication skills are essential in leadership. The two leadership skills recommended to communicate effectively are...

What is advocacy and inquiry?

400

Four political skills that leaders need to master.

What is setting agendas, mapping the political terrain, networking and forming coalitions, and bargaining and negotiations?

400

People want to find meaning in both life and work. Lens for structure, people, and politics are important, however, by themselves, it leaves an organization empty of  _____ and ________.

What is soul and spirit?

400

Self-awareness is an important leadership skill for receiving and providing feedback. Five principles of interpersonal feedback.

What is asking for feedback, saying thank you, asking before giving, being thoughtful when giving, and telling the truth.

500

A designated leader is not guarantee that a team will be well led. An effective team requires leadership that aligns the group's _______ with the group's _____ and circumstances.

What is structure and task?

500

Six principles for leading people. Name five.

What is developing a philosophy, hiring the right person, keeping them around, investing in their future, empowering them, and promoting diversity?

500

A peacemaker has four guidelines that help them do their work well.

What is 1) being patient, 2) listening and inquiring - understanding parties' interests, thinking, and feelings, 3) engage the parties especially during conflict, and 4) defuse emotion and depersonalize criticism?

500

Six dispositions (magical ways) that demonstrate symbolic leaders. Name five.

What is respect history, interpret experience, communicate hopeful vision, lead by example, tell stories, and convene rituals?

500

To turn up the heat, warriors use four guidelines to achieve victory in combat.

What is 1) fight with courage and persistence, 2) out-think opponents, 3) recruit and rally your team, and 4) building or leveraging a power base?

M
e
n
u