Who's got Mail?
The In Box
Mish Mash
Meet and Lead
Manage and Lead
100

writing a comment or note in the margins of an incoming document

annotating

100

copying on both sides of a sheet of paper

duplexing

100

arranging mail into alphabetical order and categories

sorting

100

making a change to the wording of a motion

amendment

100

the process of giving employees the tools and confidence necessary to perform a task

empowerment

200

a specialized type of company whose sole purpose is to deliver packages

courier

200

using a slip to circulate a document to the people listed on it

routing

200

the minimum number of participants required to be present at a meeting before decisions can officially be made

quorum

200

they provide reminders to participants of the discussion that occurred

minutes

200

the process of selecting new employees

recruiting

300

marking the date and time on incoming mail to provide a record of its receipt

date stamping

300

a document that itemizes a shipment’s contents, quantity, and delivery destination

a bill of lading

300

a listing of what will occur at a meeting

agenda

300

primarily a presentation tool; little opportunity for the presenter and the audience members to interact.

webcast

300

the process of setting goals and objectives for a three- to five-year period

strategic planning

400

a type of mail that gives the sender a date-stamped official registration receipt, and a signature is secured, free of charge, upon delivery

registered mail

400

the process of creating multiple sets of documents preassembled in the correct order

collating

400

best used for informal meetings to generate discussion

circular seating arrangement

400

the act of inspiring and motivating people to achieve organizational goals

leadership

400

what a company wants to accomplish by setting up a directional plan

vision statement

500

a machine that destroys business documents by cutting them into paper strips or confetti

shredder

500

mail that measures no more than 156 by 245 millimetres and weighs 50 grams or less, and includes letters, cards, and postcards

lettermail

500

word for word

verbatim

500

organizing and directing people to accomplish more short-term organizational goals

management

500

a leadership style in which employees share in authority, decisions and plans

Democratic leadership

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