AAA
Transactions
Loans
Credit Cards
Compliance
100

What does AAA stand for? 

Assess, Advice, Assist

100

What credit card (personal) has the lowest interest rate?

VISA Platinum 

200

What does a Value Proposition include? 

Uses Position, Permission and Value Statement

200

What is the code if a member states: "I want to deposit this check and get 200 back in cash, and pay my credit card for 50 dollars, please."

hint: not a MACU check

KD SD CD LP

200

What is the RG code to convert a Credit Card? 

RG: VISACONVERT

300

What is the order to verify a SSN? 

1. Repeat SSN to make sure you have the right number

2. Ask to see SSN (if they do not have it, go to step 3)
3. Submit a SSN Form 

4. Ask member to bring in SSN

400

Tell me the process to save CFMs

Go to the Website(easiest way is to save it), login: your logins, branch 69, 113 1 (left or right) is the front CFM, 113 2 (left or right) is the back. Login 

400
If asked for a secondary form of ID, what are at least 5 acceptable forms of ID? 

Any of these:
1. Any form of primary ID
2. Credit/Debit Card (NOT MACU)
3. Firearms/concealed weapons permit
4. School ID
5. Veteran ID
6.W2
7. Property Taxes
8. Real Estate tax bill
9. Voter Registration Card
10. Bank Statement (NOT MACU)
11. Utility/Phone Bill
12. Check stub

* Elderly or Disabled: Social Security Income letter within ONE year

M
e
n
u