The Phones
The Phones are Ringing!
Virtues of Venues
Fielding Football
Briefing on Basketball
Fine Arts Queries
100

The proper way to greet someone when they call into the office.

What is, ""Hello, this is BYU Ticket Office. This is ______, how can i help you?"

100

The location of the ticket booth where you can see the Dance Performance Theatre across from it.

What is the Richard's Building?

100

The succinct remark to questions about having anymore season tickets for Football. 

What is no?

100

The type of seats available to those with disability in the Marriott Center.

What is Wheelchair seating?

NOT limited mobility!

100

The four different venues found in this theatre are used for our performing arts--two of which are not ticketed by us, but we get questions about all the time.

What is the Music Building. What is the Concert Hall, Recital Hall, Choral Hall, and The Box?

200

The way we leave customers when our question takes longer than a minute.

What is on hold? (not mute)

200

You count your own and your neighbors at every event. You might now always fill it out depending upon if you take any physical money.

What is a cash fund?

200

The location of the ROC section within Lavell Edwards Stadium.

What is the South Endzone?
200

The correct remark to questions about the change in seat limits for this upcoming season of basketball.

What is "To ensure more Cougar Club members have the opportunity to purchase tickets, we are adjusting season ticket purchase limits for the upcoming season."?

200

**We give Music Majors this many tickets for EACH performance sponsored by this school.

What is 1 ticket per each School of Music performance?


(Daily Double points for knowing how many tickets they get and how much they pay for them)

300

The overly apologetic answers we avoid giving customers when telling them seat locations, pricing, etc.

What is "Is that okay?", "Will that be alright?", etc.

300

On the south of campus, you'll find two different ticket booths for these two sports (please name their locations as well).

What is the Smith Field House (Volleyball) and South Field (Soccer)?

300

We have them pay this fee for printing out their season football tickets. (Do you know what it is to print out a single game as well?)

What is $25 for the full season printed?

(And $5 for a single game reprinted ticket.)

300

We have them pay this fee for printing out their season basketball tickets. (Do you know what it is to print out a single game as well?)

What is $30 for the full season printed?

(And $5 for a single game reprinted ticket.)

300

We have them pay this fee for printing out their season Onstage tickets (Flexpass). (Do you know what it is to print out a single game as well?)

What is $15 for the full season printed?

(There is no fee for a single ticket for their season as of right now.)

400

The type of transfer we give so that calls can be tracked after the fact.

What is a warm transfer?

400

Directly across from Lavell Edwards Stadium, you'll find these two fields, named for Larry and Gail, who donated to help create them.

What is Miller Park? (Our baseball and softball fields)

400

**The location of the WC and Stroller Checks in Lavell Edwards Stadium. You'll find the Stadium Management Office at one of these Gates.

What is Gates 3 and 10?

500

The first place you can look to find the answer to your question. (Hint: not a supervisor)

What is the Ticket Office Blog or another BYU website?

500
You'll find Swig directly across from this ticket booth and venue, although we only use it for a small part of the year.

What is the Robison Track and Field Complex?

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