Who said it? (TLC-isms)
My job is to find solutions, not more problems
A) Dr. Trea B) Dr. Stephen Genthner
C) Dr. Dean D) Dr. Joe
Dr. Joe Baker
All team leave how long after session ends (how much time)
15 Minutes!
The second line of the Magic of One triangle
SOD
What is the new name of new patient experience
Magic Bullet
When to be in the black at practice AND at home
Within 6 months of opening
Sometimes you have to dump the cup to start over
A) Mandi Larson B) Dr. Burke
C) Dr. Terri D) Dr. Ryan
Mandi Larson
8 steps of Day 2 time
A) 10-18 MINS B) 5-9MINS
C) 12-15MINS D)15-20MINS
12-15 minutes
4 Parts of PRES
Referral
Education
Spinal Workshop
The 3 primary learning styles
Visual
Auditory
Kinesthetic
OH goal for year 1 in practice
A) 75% B) 20%
C) 50% D) 40-50%
75%
Greater service is greater joy and if we are not adjusting more people there is something wrong
Dr. Stephen Genthner
CA pay is what % of collections range?
A) 20-25% B) 16-21%
C) 5-15% D) 13-18%
13% - 18%
4 Things a DC does (4DC) Time to train with team
3-7 mins
Primary zone CA who should be comfortable with confrontation, has high energy, and is outgoing
FDCA
When to hire first CA
Open with one ideally or at least at 30 OVs/ week
When I coach I learn
Dr. Brett Cardonick
ADC pay is what added % of collections?
A) 10-25% B) 0-20%
C) 40-50% D: 5-15%
5%-15%
Tuesday 12pm
Thursday 12pm
The 3 components of an outside talk
Values, Truth, Hope
First year standards for collections
Taking the path of least resistance is what makes rivers and men crooked
BJ Palmer
HA!
Financial camp ideals for:
Collections and OH
Must get both right for points!
90% and 50% or less
3 Daily Promises:
A) 3 Categories
B) Time spent doing each
Must get both sections right for points!
A) Read, Listen/watch, Do/Apply
B) 3-9 minutes
The 4 steps of the Ideal Adjustment?
Greet
Adjust
Educate
Hope
A start up doctor should do a minimum of how many community connections before opening their office?
A) 25 B) 800
C) 250 D) 500
800!