TM TAKEOVER
Can SBS onboard clients wanting to do payroll or must the request be sent to your TM partner?
SBS can enroll clients wanting U.S Bank payroll services
If a client asks "do I need a separate log in for SPE or will I access through my OLB?' What is your response?
A separate login is needed for SPE
Can businesses with ITIN enroll in US Bank Payroll services ?
No, must have EIN.
A business client visits the branch twice a week with large volumes of checks from multiple locations. They mention that their staff spends several hours manually preparing deposits and driving to the bank.
What product are we recommending?
What is Deposit Express
What is the cost for payroll services?
$40 per month including the first employee and $5 per month for each additional employee
TRUE OR FALSE
Gusto does not track accrued sick time
FALSE
Gusto tracks sick time with U.S Bank Payroll!
Can RTP be sent internationally?
No
TRUE/FALSE
DEPOSIT EXPRESS IS A SCANNER ONLY
FALSE
What is the fee for SPE?
$18.95 per month
A client has multiple businesses and multiple TIN's, Can SPE support that? What are the conditions around that?
Yes
The business must be owned by that person, they must be a signer on the account
Can Real time payments be sent via Enhanced Payments?
EP includes RTP (instant payments) as a supported payment type
Is SPE compatible with quickbooks?
No, SPE cannot be integrated with SPE
However clients can download a CSV file and upload manually
what is the fee for each additional account beyond the 3 already included?
$10
What is the monthly cost for Enhanced Payments?
$25 per month
A customer is new to U.S. Bank (less than 6 months) and wants to set up Deposit Express. They recently opened a business credit card with a $20,000 limit. Are they eligible for Deposit Express?
No
True or False
Gusto automatically files all payroll taxes
TRUE
All local, state, and federal payroll taxes are withheld and remitted by Gusto. Since all tax payments and filings are fully automated and handled by Gusto, clients won't have to worry about missed payments or forms falling through the cracks.
What is the biggest difference between Enhanced Payments and standard OLB capabilities?
Cost and the extended capabilities
Enhanced Payments offers lower transaction fees + additional features
what expanded capability is specifically called out as an advantage as an Enhanced Payments beyond standard OLB
Batch payments and recurring payments
John Brown owns 5 casinos in Utah and is unable to visit the branch frequently to make deposits
is he a good client for deposit express?
No
A business client mentions they log into multiple platforms to view balances, initiate ACH payments, and approve wires. They’re frustrated with the lack of visibility and control, especially when their admin team needs access but shouldn’t be able to move money.
Which Treasury Management product would streamline their operations, and what specific features would address their concerns?
SPE