PIE/PIE-Cast
Popular Inventory Engine
What is PIE?
PM's can use these to enhance the player experience?
What is an "MTM Tool Kit'?
Metric that BH have full control over.
What is FUN?
MOD verifies PIE/Pre (AM/PM), Counts Drawers, Walks Venue, Unlocks Doors, Sends out Daily ITP by 10a
What is Opening MOD Responsibilities?
Due by EOD Tuesday and then entered into Preshift
What is Schedule?
You can find the PIE Cast Set-up/Staffing Dashboard
What is AWS?
During a bay tour, a BH/PM should be handing this to a player?
What is the 'Sure Thing Club'?
We can prevent or trouble shoot through table touching.
What is 'Players with Issues'?
Arrive on time, spend 15 min getting ready for shift, connect with necessary MODs and head to the floor.
What is 'Arriving to work'?
What is Preshift Topics?
The button located on the top of the screen that is clicked once the preshift/events/bh start times have been verified.
What is PIE 'Start Day'?
BH should be completing Bay Tours effectively and efficiently if they follow the proper training?
What is 'F5/L5'?
It starts with low ticket times. Team work is going to help improve this score while we build up the team.
What is 'Food Speed'?
Walk to the kitchen to ensure that the Bays on BEO's matches PIE and Pre?
What is 'Checking Kitchen BEOs'?
Completing 3x a week will encourage better behaviors and coaching opportunities.
What is Clue Scanning?
OPEN BAYS ALL DAY EVERY DAY.
What is 'Proper Bay Inventory'?
What is SUNDAY FUNDAY?
Finished and on time.
What is 'Compliance'?
SALARIED Manager to walk stations/teeline, Properly lock the hub, the admin office and the building. Salaried managers NOT to leave until at least 30 min after closing, once EVERYTHING is done.
What is 'Proper Closing Procedures'?
Verifying drawers at the EON, breaking down larger bills and depositing extra cash in cup.
What is parring down a drawer?
This person will ensure that we are seating on time and working to fill in gaps in PIE to improve Bay Utilization.
What is a 'Starter'?
Who is responsible for coaching and bring FUN to each shift?
Who is 'EVERYONE'?
Fun- 79%+
Red Shirt- 51%+
Players w/ Issues- 18%>
Food Speed- 65%+
What are 5's?
Completing one a day will help ensure a green flag.
What is Steritech?
The area where all the FUN happens!
What is Teeline?