Kents Top 10 FOH
Kents Top 10 BOH
Op. Goals
L.E.A.D
GR.O.W
Service with H.E.A.R.T
HEART Part 2
100

#1 in Kent's Top 10 FOH is blank?

What is Knowledgeable Servers?

100

#1 in Kent's Top 10 BOH is blank?

What is Cuts of Sirloin & Jaccard?

100

Our 1st operational goal is blank?

What is Manager In The Window (MIW)?

100

L stands for blank in the acronym LEAD

What is Listen

100

G stands for blank in the acronym GROW?

What is Guest?

100

H stands for blank in the acronym HEART?

What is Howdy?

100

Howdy's 3 adjectives are blank?

What is Friendly, Energetic, and Fun?

200

#2 in Kent's Top 10 FOH is blank?

What is Sense of Fun? (Smiles)

200

#2 in Kent's Top 10 BOH is blank?

What is Season / Cook Procedure?

200

Our 2nd Operational Goal is blank?

What is First Time Guest?

200

E stands for blank in the acronym LEAD

What is empathize?

200

R stands for blank in the acronym GROW?

What is Right?

200

E stands for blank in the acronym HEART?

What is Engage?

200

Engage's 3 adjectives are blank?

What is Knowledgeable, Passionate, Care & Concern?

300

#3 in Kent's Top 10 FOH is blank?

What is Urgency on greetings, drinks, and food?

300

#3 in Kent's Top 10 BOH is blank?

What is Ribs - Hot, Fall off the Bone?

300

Our 3rd Operational Goal is blank?

What is Taste and Temp?

300

A stands for blank in the acronym LEAD

What is apologize?

300

O stands for blank in the acronym GROW?

What is of?

300

A stands for blank in the acronym HEART?

What is Arrive?

300

Arrive's 3 adjectives are blank?

What is Proud, Present, and Attentive?

400

#4 in Kent's Top 10 FOH is blank?

What is Manager Table Visits?

400

#4 in Kent's Top 10 BOH is blank?

What is Cuts of Ribeye?

400

Our 4th Operational Goal is blank?

What is Alley Rallies?

400

D stands for blank in the acronym LEAD?

What is Decide and DO?

400

W stands for blank in the acronym GROW?

What is Way?

400

R stands for blank in the acronym HEART?

What is Respond? 

400

Respond's 3 adjectives are blank?

What is Kind, Courteous, and Respectful?

500

#5 in Kent's Top 10 FOH is blank?

What is 3 Table Stations?

500

#5 in Kent's Top 10 BOH is blank?

What is Hot Mashed Potatoes?

500

Our 5th Operational Goal is blank?

What is Training?

500

T stands for blank in the acronym HEART?

What is Thank You?

500

Thank You's 3 adjectives are blank?

What is Genuine, Memorable, and Grateful?

600

#6 in Kent's Top 10 FOH is blank?

What is Restroom Focus?

600

#6 in Kent's Top 10 BOH is blank?

What is Fresh, Hot Bread / Cold Butter 

600

Our 6th Operational Goal is blank?

What is Leader At The Door (LAD)?

700

#7 in Kent's Top 10 FOH is blank?

What is Lighting, Temperature, Music Level, and TVs?

700

#7 in Kent's Top 10 BOH is blank?

What is Cold Fresh Salads?

800

#8 in Kent's Top 10 FOH is blank?

What is Bartenders - Speed, Awareness, Learn Guest's Names?

800

#8 in Kent's Top 10 BOH is blank?

What is Side Itwms Hot & Fresh?

900

#9 in Kent's Top 10 FOH is balnk?

What is Hosts - Smiles, urgency, guest concern vs. Nametakers?

900

#9 in Kent's Top 10 BOH is blank?

What is Onion Consistency?

1000

#10 in Kent's Top 10 FOH is blank?

What is Crew Involvement?

1000

#10 in Kent's Top 10 BOH is blank?

What is Frozen Margarita Consistency & Taste?

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