Specs
Foundations of TXRH
Shopper Points
FOH
BOH
1

The amount of rattlesnake bites in an app

What is 10

1

The TXRH motto

What is Legendary Food, Legendary Service

1

The amount of secret shoppers in a month

What is 3

1

The definition of GROW

What is the guest right of way

1

The max amount of time you can go between washing hands/changing gloves

What is 30 mins

2

The 2 types of cuts that make up the t-bone

What is filet and new york strip

2

The meaning of MOD, LSM, MIW, LAD

What is manager on duty, local store marketer, manager in the window, leader at the door

2

The amount of time you have to greet a table and get drinks

What is 15-45 seconds and 2-3 minutes

2

The role of LAD

What is coordinating large parties, assisting board, dealing with difficult guests, and managing the host stand so MOD can focus elsewhere

2

The role of the MIW

What is assisting broil and expo, watching ticket times, communicating w/ FOH about prios/modifications/allergues

3

The ounces of chicken breasts and burgers

What is 8oz

3

The requirements to be in full uniform

What is a black TXRH shift, black/brown belt, b lack/brown non slip shoes, hair pulled back, hat/headband/hair net, nametag

3

The area of the restaurant that is considered everyone's job

What is the bathroom

3

The items servers/updaters prebuss of tables

What is coke/alcohol glasses and large ovals

3

The amount of bread made from a 1x

What is 144

4

The amount of and type of liquor in a Texas Peach Fuzz

What is 1oz of titos and a 1/2oz of peach schnapps

4

The founder of TXRH

Who is Kent Taylor

4

The amount of time you have to get an entree out to the table

What is 12-15 minutes

4

Requirements to be an FTG

What is someone who hasn't been to roadhouse in 6 months or more or never been to roadhouse

4

The amount of time we sear steaks for 

What is 1 min per side

5

The amount of holes in a bread basket

What is 144

5

The town the 1st TXRH opened in

What is Clarksville, Indiana

5
The 3 points the shopper is listening for the host to say when they call ahead

What is their name, special accommodations, and check in process

5

The different items/actions that make up the NPS score

What is missing items, window friendliness, ease of picking up/ordering

5

The amount of time a batch of fries can sit before they get thrown out

What is 5 mins

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