Reasons people travel
Types of Tourism
Changing structure of the T&T industry
Types of Destinations
Types of Customers
100

Changes in customer demand have led to a growth in ________.

Sustainable Travel and Tourism

100

Define short-haul and long-haul.

Short haul= flight less than 3 hours, long haul= flight more than six hours

100

What are visitor attractions?

A place or event that appeals to tourists; it could be a built, cultural, or historic attraction, or an event.

100

What is the definition of a purpose-built resort?

A destination that is planned and built especially for tourism, such as theme parks and all-inclusive resorts.

100

What does the acronym “MRT” stand for?  

Mass rapid transit.

200

What is the difference between customer needs and customer wants?  

Customer needs are defined as the basic human requirements of a customer (food, clothing, shelter, safety, sense of belonging, self-esteem). Customer wants are defined as customer preferences (type of hotel or type of restaurant).

200

 Define the acronym ‘MICE’.

M- Meetings, I- Incentives, C-Conference, E-Exhibition

200

True or false: Vertical integration merges T&T businesses belonging to different industry components

TRUE.

200

What are different appeals to destinations of cultural tourists?

Local traditions, language, arts, and music.

200

Name three of the various types of road transport.  

Car hires (rental), taxis, buses, coaches, minibuses (shuttle vans), motorcycles, scooters, bicycles, and e-scooters.

300

What is the textbook definition of eco-lodges?

Small-scale forms of communication that are environmentally sustainable, often found in rural destinations.

300

Define unpackaged tourism.

Tourism where different elements of a trip, such as travel and accommodation, are booked separately and provided by different providers.

300

 What is an example of an inbound tour operator?

Package tours in the destination country.

300

What does the acronym “PRMs” stand for?

A person with reduced mobility.

300

What is the meaning of “sustainable travel?”  

Travel by means of sustainable forms of transport which enable tourists to move around a place without causing damage to the environment or to people’s ways of life in the future.

400

What is an example of a cultural attraction?

Other examples include museums, art galleries, theatres, historic sites, ruins, and buildings of special architectural interest.

400

List 3 special interests of a tourist.

Cooking, painting, ecotourism, photography, adventure, culture, sports, wilderness.

400

What are the four types of transport and provider organizations?

Air transport, water transport, rail transport, and road transport.

400

What are the 5 different elements of destination appeal?

Accessibility, built and natural attractions, sustainable practices and provisions, weather and climate, and historical and cultural attractions.

400

True or false: Increased demand for sustainable transport has increased tourist rail travel.

TRUE
500

Provide 3 reasons as to why someone may travel for leisure.

Nature and adventure, sports, special interest, health, culture, or sightseeing.

500

List the four kinds of packaged holidays.

Dynamic packages, mass market, all-inclusive, special interest.

500

List one example of T&T businesses increasing their sustainability awareness?

Restaurants increasingly provide locally sourced food options, re-use plastic food packaging in the kitchen, and use recycled paper napkins and tablecloths.

500

What factors do tourists consider when choosing a destination?

Cost and affordability, availability, and restrictions such as border control.

500

What is the meaning of the word “trend” in the travel and tourism industry? 

 A way in which patterns of travel have developed over time.

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