TELUS Digital
32
Transfer rate target
37%
In 2002 a small robot, revolutionized home automation by taking over a simple task people dislike This robot became an instant hit at helping humans and showcasing practical AI applications in everyday life
Roomba
Deepest lake in Central America
Lake Atitlan
WillowTree is a company that was ______ by TELUS Digital and specializes in ___________
Purchased - Technology and AI
What is our FTE requirement for Care?
43 FTE
I look over my team and I ensure we comply with our metrics. Performance from other teams is not my problem is a statement that refers to a:
Silo mindset
What is the alias of T'Challa's sister in Black Panther?
Shuri
Who is TELUS President and CEO?
Darren Entwistle
Penalty range for CE
59% or less than 59%
A type of artificial intelligence (AI) that can create new content, such as text, images, videos, music, and audio:
Generative AI
How many minutes are in a full week?
10,080
Name 3 Digital Services that TELUS Digital provides
AI Bots
Application Services
Cloud contact center solutions
IT Service Desk
Managed IT services
What is the target of Credit Reduction (for care)?
$173.00
Name the AI tools that we have or had at our disposal in TELUS Digital
Synapse
WorkAssist
Fuel IX
Stronges muscle in the body
Tongue
What is Jasson Macdonell's position?
Acting CEO, TELUS Digital, and President, TELUS Digital Customer Experience
Provide healthy shrinkage and healthy occupancy
Occupancy: 75%
The instructions given to AI tools to obtain a desired result are called:
Prompts
Relative to the internet, what does “URL” stand for?
Uniform resource locator