Trusted Leader Pillars
The feeling of being valued and included
What is Connection
High Dominance (A) 2 Pillars
What is Clarity and Commitment
Within DCH who shows how trust is experienced thru service?
What is an SEA
Who enjoys playing and writing music on the piano?
Clay
The ability to have proper training to do what you do and stick to what you say (Name 2 Pillars)
What is Competence and Commitment
High Extroversion (B) 2 Pillars
What is Connection and Compassion
Who is our Custom Learning Implementation Specialist? (CLS staff)
Who is Kevin Robbins
Who should be using trust pillar verbiage in all conversations?
What is Everyone
What I do matters to the organization
What is Contribution
High Patience (C) 2 Pillars
What is Consistency and Contribution
What are the small improvements we can make to improve employee/patient satisfaction?
What is a DO IT
Who always has the best homemade meal leftovers that they bring to lunch everyday?
Deane
What is Character and Consistency
High Formality (D) 2 Pillars
What is Competency and Character
We utilize this acronym for every patient interaction
What is AIDET
Who organizes our daily walk and leads team engagement?
Who is Michelle
Understanding the expectations and purpose
What is Clarity
(E) Subjective decision making is described as what?
Shooting from the hip-feeling based, intuition vs objective being needs more time and information.
What happens when there is a breakdown of communication and teamwork between departments?
This person at DCH gets to take her first vacation without worrying about payroll?
Who is Trisda