What is the definition of employability skills?
Skill sets an individual needs to help make them employable
A type of communication only using body language; no words.
Non-Verbal Communication
What might an assertive communicator look and sound like?
Productive while communicating; isn't afraid to speak their mind
What is the definition of SOFT skills?
Common skills or core skills that are applicable to all professions
When writing a business letter, do you write INFORMAL or FORMAL?
Formal
What is the definition of having a work ethic?
Virtuously working hard and committing to the use of your work
How do you use verbal communication?
By exchanging information using spoken words
What type of communicator usually doesn’t talk much and tends to be a quiet observer?
Passive Communicator
What is the definition of HARD skills?
Skills that are taught or gained through training and work experience
You want to write professionally and polite while writing a business letter. TRUE or FALSE?
TRUE
How does an employee use critical thinking in a workplace environment?
By analyzing a certain problem and forming an opinion on it
What is the definition of written communication?
A type of communication that must be read using written messages
What type of communication involves trying to take charge, usually getting emotions involved?
Aggressive Communication
What type of skill is The Use of Technology in a Business?
HARD skill
When writing a business letter, you want to keep it short and to the point. TRUE or FALSE?
TRUE
What does networking in a workplace environment look like?
Interacting and communicating with other individuals to obtain information and acquire advice
Communicating and exchanging messages with one or more individuals.
Interpersonal communication
What might a passive-aggressive communicator look and sound like?
Tries to manipulate the course of a conversation, they put up a good front
Are Teamwork, Leadership, and Work Ethic a HARD or SOFT skill?
SOFT skill
You don’t want to write a clear, professional subject line while writing a business letter. TRUE or FALSE?
FALSE