Vocabulary
Types of Listening
Stages of Listening Process
Roadblocks to Listening
Key Facts
100

Often gives minimal or delayed responses to what's being said, and commonly shows lack of eye contact; 

Is an example of?

Passive Listening 

100

Whenever you listen to learn something, you are engaging in what type of listening?

Informational Listening 

100

What stage refers to the response caused by sound waves stimulating the sensory receptors of the ear;

 

Hearing

100

Telling someone what to do as in giving an order or command

Directing 

100

What's the difference between listening and hearing?

- hearing is a physical ability, listening is a skill

- hearing refers to sound that enters you ears

-listening requires focus and concentrated effort 

200

Being fully present in the conversation and showing interests with good eye contact;

Is an example of?

Active Listening 

200

When the goal is to evaluate or scrutinize what is being said, and usually involves some sort of problem solving or decision making 

Critical Listening 

200

What stage is the process of accurately identifying and interpreting particular sounds we hear as words? 

Attending 

200

An attempt to draw people away from what they are experiencing by humoring, changing the subject, or withdrawing 

Distracting 

200
3 Stages of Listening 

Pre-Listening 

While-Listening 

Post- Listening 

300

The quality of being convincing or believable;

Is an example of? 

Credibility 

300

Seeking to understand what is being said, or an attempt to understand the other person is saying or feeling, and seeks to understand without judgment;

Is an example of ?

Reflective Listening 

300

A stage in which active listeners participate, the point where the active listener weighs evidence, and sort facts from opinions

Evaluating 

300

Offers a reinterpretation or explanation of what a person is saying or doing   

Analyzing 

300

What is the SLANT poster 

Sit-Up

Lean in and Listen

Ask and Answer Questions

Nod Your Head

Track the speaker


400

the action of supporting or opposing a particular person or thing in an unfair way, because of allowing personal opinions to influence your judgment 

Is an example of being?

Bias

400

Being able to listen when you don't agree, listen without reacting, and a practice that allows you to ask more informed questions and receive well thought-out answers; 

Means you are a what type of listener?

Radical Listening 

400

Stage that analyze the meaning of the stimuli we have perceived, or knowing the intended meaning and the context assumed by the sender 

Understand

400

Consist of lecturing, arguing, given reasons, or trying to convince with logic

Persuading 

400

How many commonly roadblocks to listen did you learn?

12

500

the same thing written or spoken using different words, often in a simpler and shorter form that makes the original meaning clearer 

Is an example of a?

Paraphrase

500

Attempting to understand the emotions and feelings of a speaker, a way to deeply connect with a person, and often used by counselors to help understand a person;

Is engaging in what type of listening? 

Therapeutic Listening 

500

Stage that requires the receiver complete the process through verbal or non verbal feedback

Responding

500

Asking questions to gather facts or press for more information

Probing 

500

What is the reflective listening formula ?

Tentative opening+feeling+About/Because/When+Thought

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