Order Types
Purchase Orders
Product Knowledge
SAP
CHALLENGE
100

Which order type is used for a standard direct sale?

OR

100

True or False: Freight must be listed on the PO.

False.  Freight charges are rarely listed on the PO.

100

What are the 2 models of ICMs?

M302 & M312

100

What transaction shows an account's order history?

VA05

100

How many CFRE's go on a ZIPO?

The same number of Latitude compatible devices being purchased.

200

Which order type represents a shipment? OR or ZIPO?

OR

200

True or False: We can use a customer's account FedEX account number to pay the freight.

False.

200

What is the generic serial number for accessories on a ZIPO?

66+model number

200

Before a PO is applied, what is listed in the PO field?
PEND + "slash" + What?

Patient's last name

200

SAP pricing is higher than the PO.  What should we do?

Email the sales rep and confirm which is the correct pricing.
300

Which US50 order type is used to bill consigned product that has already been used and is not being shipped?

ZIPO

300

What is the different between 55 and 04 blocks on a ZIPO?

55 means OK to release after the PO is applied.

04 means there is still follow up required.

300

Which of the following is NOT an accessory?

8105, 4648, 7060, 3501,6860

3501.  This is an electrode that goes with the A219.

300

What is the shipping condition to deliver something "tomorrow morning"?

Priority Overnight (YB)

300

Explain the difference between these 2 order reason codes: 141 and 151

141 is used for bulks when there is discounted pricing.

151 is used for all other direct sales.

400

What is a ZIKB?

Consignment transfer.

400

What are some clues that helps determine if a PO is for a shipment (OR) or a billing (ZIPO)?

Serial number

Bill Only
Do Not Ship
DOS "Date of Service"

Patient Name or Initials

400

What is the model number for COMCONNECTIVITY?

CFRE

400

What step can you take to check for backorders on a shipment before you save?

Check document availability

400

Explain the purpose of these order types:
KB, OR, ZIKB, ZIPO

OR → Ship & bill
KB → Place into consignment
ZIKB →Transfer consignment
ZIPO → Bill used consignment

500

True or False: KB orders will generate an invoice to the customer.

False.  Consignment orders are invoiced via ZIPO transactions.

500

How can you find the account number if it isn't listed on the PO?

Use the postal code/ZIP code to search for hospitals and match the address.

500

How many 7259 (ICM Phones) ship with the ICMs?

50%

500

What is the transaction code (T-Code) to look up a rep's consignment?

ZCONS

500

What is considered a 100% match with GTS screening?

First AND Last name 100% match.
Ex. Robert Anderson

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