How many TSMs are currently on the EMS Bids team?
3
What is the GP% threshold that an item can't go below without approval notes?
7%
How many TSMs are currently on the support team?
13
What are the support team hours of operations?
8am-7pm EST
Where are the 5 Primary DC located (City & State) and what are their corresponding DC #s?
2- Indianapolis, IN
3- Reno, NV
6- Denver, PA
7- Ft. Worth, TX
9- Jacksonville, FL
Which two Bid Team members started on the same day in 2019?
Jo Ann and Julia
Who are the two parties that should be emailed regarding all low GP items?
The Bid Team and the FSC. Some accounts may not be marked as a bid account if the award information is not received yet.
Who is the newest member of the USDG Team?
Bes Sweetnam
What are the 4 business units the the USDG Support team assists?
EMS (MTX), Dialysis (MDL), Athletics & Schools (MIN) and University Health
Over the past 15 years, how much money have we raised for the NKF?
$65,000
Who on the Bids Team just celebrated their 34th wedding anniversary in April?
Jo Ann
How do you know if an account is a bid account?
Check Siebel. All bid accounts have a pop up message alerting that it is a bid account.
Who on the support team has a strong aversion to cute little kittens?
Helena
Group Mailboxes; What is the primary e-mail addresses that internal inquires should be sent to? What is the external e-mail address that can be provided to customers to e-mail their orders and inquiries to?
•USDGSupport@henryschein.com internal inquires can be sent here
•MEDMDL@henryschein.com is now used mainly for external inquiries and customer orders (Support TSMs in that box + Tim and Anthony)
Where can you find information on our company, the culture, news, updates, announcements and much much more!
MySchein
How many children do the Bids Team ladies have total?
7 (bonus points if you know the break down)
Where can you find the Awards Spreadsheets to review bid awards?
The M Drive
Who on the Support team has been with Schein the longest?
Paula
What do we do every Friday?
#followupfriday
Who is our HR Business Partner? Where can you find our Corporate Policies?
Laurie McMullin & OneTrust
Which member of the Bids Team fosters dogs?
Julia
What are the six items that should be included in an email sent to the bid team about lo gp items?
JDE#, Practice Name, Item, Cost, Sell, GP%
Name 3 Support Team Members and the instrument/s they can play.
Allison - Air Guitar
Colleen - Drums
Paula - Piano
Steve - Drums/Guitar
Fabiola - Violin
Pam - Violin
Ashley - Flute
Jessica - Flute
Shannon - Flute
Name at least 5 functions that the Support team does? *Not to be answered by a support TSM!
Inbound phone calls & e-mails, account creation/maintenance, coding accounts, SP & territory enrollments, order entry, EDI review/release, web integration, web assistance, Item ETAs, OEs, Tracking, Transportation assistance, returns/credits, price adjustments, paperwork preferences, reporting, pricing, customer care etc.
What is Henry Schein’s Mosaic of Success?
Customers, Suppliers, TSMs, Shareholders, Society at Large