Hoshin
What is our Hoshin Mission Statement?
Provide top tier service to build our future and people.
What does 5S stand for?
Sort, Set in Order (Straighten), Sweep (Shine), Standardize, Sustain.
Last Friday doing 5S audit, a few people noticed some opportunities or abnormalities that could be fixed/addressed. These are also known as ______ items?
Action Items!
Even though we are not tracking housekeeping score on Tier 1, we are still required to complete to ensure end of day tasks are complete. True or False?
True
By using Benchmark to enter concern reports, unsafe conditions, near misses, etc; we can actively prevent or reduce what?
Recordables
What does PDCA stand for?
Plan, Do, Check, Act
When observing Ekow Staging material, we performed this observation to see how long it takes to complete the process based on a time standard. What is this called?
LMS Observation- Labor Management
What is our weekly goal for spotlight usage?
100%
What is one tool employees can use that can have a positive impact on our Gallup Q12 scores and employee retention?
Spotlight
What does RCA stand for?
Root Cause Analysis
What is a layered 5S audit?
When someone audits what you audited to see if they see the same opportunities.
What is our weekly goal for safety?
1 concern report, near miss, unsafe condition reported per week.
What is our goal for Outbound Order Accuracy?
99% or better
What does KPI stand for?
Key Performance Indicator
True or False: 5S and GEMBA are not the same, but both can be used and have positive influences/impacts.
True
What is our daily goal for quality?
3.5% or less rail damage
What is our goal for Inventory and Location Accuracy?
98% or better
What does USG stand for?
United States Gypsum
What does GEMBA mean? Or What does it stand for?
The actual place. Go to GEMBA. Go to the actual place where the work occurs as opposed to only looking at the data
What is our daily goal for delivery?
18 or more outbound loaded