The five steps of the conversation
What is:
Intro
Short story
Presentation
Close
Rehash
The two plans Verizon offers for 5G Home
What are
Home and Plus
The loop times are
What is
1:30-3:30
4-6
6-7:30
I just paid my spectrum bill
That’s perfect ! Spectrum bills in advance so you paid for last month which means our 30 days gives you enough time to get rid of spectrum
You see a tricycle in the front yard
What is
there are kids who live in the house
When customers are not receptive to me what part of the pitch am I forgetting
What is
Ice breakers
The sales tax price for an IPhone 16 Pro and an IPhone 14 Plus
What is
SC: $93.80
NC: $125.43
The 8 great work habits are
What is
1. Have and maintain a great attitude
2. Work your territory correctly
3. Be on time
4. Be prepared
5. Understand your opportunity
6. Take control
7. Respect the customer and client
8. Work a full day
I’ve already had Verizon Internet before a couple of years ago
What is
“They did a lot of updates for the area…”
A guy with a controller and a headset comes to the door
*Varies*
The way to double your LOAs
What is pitching two products at the same door (internet and cellphones)
True or False
Customers who have Medicare can be eligible for Verizon Forward.
False
Medicaid is eligible, not Medicare.
I rolled but the numbers are good and I didn’t switch up my pitch
What is
Attitude
*Credit app approved with $400 security deposit, with a finance limit of $600*
Pivot to cellphones
Man opens the door quickly has a headset on and looks like he’s in a bit of rush
he’s working from home
The price for 3 phone lines on unlimited plus and 5G Home Plus internet on autopay
What is
$228
($55/line, $45 for internet, $18 in taxes)
It raining and I brought both me and the trainee an umbrella
what is
Being prepared
“I need to compare my spectrum“
What is
“your first bill doesn’t come for 30 days because Verizon is so confident that our service is better spectrum’s”
A young lady answers the door with a glass of wine in her hand, and her vape in the other
*Varies*
Fiance is dm
The major parts of the rehash text
What is
1. Saving my contact info [your name] verizon
2. Their MDN
3. Their account pin
Quote a first month’s bill for two wireless lines (one unlimited ultimate and one unlimited plus) with home internet with autopay
What is
$464
(unlimited ultimate- $80x2, unlimited plus- $70x2, activation fees- $35x2, taxes $24, $35x2)
The T has 3 capacity and you close ut out by 5
What is
Understanding your opportunity
“The internet’s included in my rent”
What is
”I’ve heard that a lot, would you want a new phone though”
”It’s all bundled in with pest control too, so you might as well pay for a better service”
A women opens the door, the lights are dimmed inside and she’s asks you to be quiet.
She’s has a sleeping baby inside