zoom
online facilitation
facilitation
it's awkward
100

When facilitating your orientation sessions, which view should you use? Gallery or speaker? 

Gallery, because it's important that you as the facilitator see people

sometimes can't use gallery (ie. sharing screen), so distribute between co-facilitator

100

Mind dump a couple ways of encouraging interaction/engagement that you've included (or plan to include) in your run sheets

in the chat 

examples include connection activities, temperature checks, other check-in questions, etc.

100

Someone in your zoom room has accidentally unmuted themselves and is having a conversation (that isn't relevant to your zoom) with their IRL friend. What can you do?

Use the chat to answer! 

Ask them the mute themselves

Manually mute them and move on

200

If you're using polls, when should you have them set up?

You can set up polls before or during your zoom 

-- discussion of how

tip: use A/B/C/D if you have multiple poll questions

200

You're using zoom annotate for an activity, and you notice that everyone's names are popping up when they annotate. You'd prefer that it be anonymous. Can you do anything to make that happen? If so, where do you access that menu?

"Hide names of annotators" found in the share screen menu

200

You're worried that you're speaking too much and people are not participating much. What are some ways you can turn your monologue into a dialogue?

find low-stakes ways and appropriate moments to ask questions instead of answering them (ie. in EDI, asking them to define equity, diversity, and inclusion)

200

You asked a question and were greeted with absolute silence. You don't hear anyone unmuting, and nothing is popping up in the chat. What now?

resist the urge to fill the silence. sometimes people need a few moments to collect their thoughts and answer you

rephrase the question

remove the pressure, ie. use a zoom feature (poll, chat, reaction), make it anonymous (Mentimeter), etc

remind them of the context behind the question, ie. in the Canvas Q&A, open up the canvas or have them open it and look through it

add pressure (when appropriate), ie. "everyone come up with 1 thing..."

300
What can you access via the share screen menu? 


Share whiteboard, everyone write your answers on the board

https://docs.google.com/presentation/d/1kCzqzUICFKMEEL7td8p4fIak4qG06uL-DUtohOCh-74/edit?usp=sharing

slide 22

individual tabs/screens, your desktop (shares every tab you switch to), whiteboard, computer audio (ie. playlist), a portion of your screen (shares every tab you switch to), and more

share sound - ie. if you're playing a video, click the button to make sure they can hear the video

300

what are some zoom features that you can use to encourage participation

Mentimeter -- https://www.menti.com/z69my1v9kc 

reactions, chat, polls, breakout rooms, etc

300

Can you recall a time that you or another facilitator did a really good job at keeping you engaged? 

Zoom chat journaling - 1:30 to think and type into the chat, we all send at once. 

n/a

300

You're sending your orientees to breakout rooms, but you're worried that that they won't talk in the rooms. What are some things you can do? 

Use the chat to respond! 

if appropriate, hop through the breakout rooms and facilitate participation in rooms where there is silence

give them incentive to participate before they go to the room (ie. one person shares once they're out of the room)

have a common online document where you can see their participation (ie. jamboard)

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