Tools, tools, tools
The app we use to break down our work, organize daily tasks, and monitor ticket completion from start to finish
What is JIRA?
This person owns the overall vision for the workstream initaitives and is accountable for project outcomes.
Who is the Workstream Lead (Fred/Diya/John)?
This artifact contains the MVP solution, implementation approach, work breakdown, and delivery plan for the team.
What is a PRD?
This core planning artifact that we use to document the vision and business requirements of what we want to build.
What is the Project Brief?
Has had the priviledge of working on the never-ending "Privacy Form" all year and has 2 cat babies named Soju and Mochi
Who is Johnson?
The tool we use to store transcripts, generate recaps, and organize key artifacts.
What is NotebookLM?
This person owns the technical requirements, architecture, feasibility, and implementation guidance for the solution.
Who is the Tech Lead (Maz/Ankit)?
This Pod does Quarterly Planning with PMMs to intake requests while providing critical support to Marketing and the entire Twilio team via WEB-REQ
What is Production BAU Pod (Pod 4)?
A specific Scrum ritual where the team reflects on the past Sprint (or 2) to create a plan for implementing process improvements
What is a Retrospective?
Has a pet (doggie) Lhasa Apso that looks like a small teddy bear named Mike.
Who is Lucas?
This tool that Fred built that is used to keep Janna and the web team updated on the status and progression of our active work for the quarter.
What is the OKR Dashboard?
This person owns overall project management -- project timelines, coordination/communication, status tracking, risk/blocker identification, and facilitating Scrum Ceremonies.
Who is the Project Manager (Sashi/Dani)?
This Field is used to notate Discipline/Function (e.g. UX, UI, Engineering, Analytics, Content) on our JIRA tickets
What is Status?
Cutoff Time/Day for code changes that get deployed to PROD on Thursday.
When is 9AM PST every Tuesday?
Has over 30 plant babies he is keeping alive.
Who is Santi?
This [company approved] tool handles meeting transcription and conversation downloads, saving us from having to take manual notes.
What is AI Companion?
This person is accountable and owns defining the MVP solution, implementation approach, work breakdown, and delivery plan for the team.
Who is the Delivery Lead (Nate/Shari)?
What is the Source of Truth for where to look for Analytics requests in JIRA?
What is the Analytics Kanban Board?
We've capped our Epics at this duration, a standard length that also names a 25-cent coin.
What is a Quarter?
Lived the perfect California life and had a golf course in his backyard. Moved to Texas over this past year and is still mourning.
Who is Jimmy?
A new tool designed to streamline our quarterly planning by enabling alignment on committed initiatives, T-shirt sizing for Epics, visual roadmap creation, and resource capacity forecasting
What is the Web Quarterly Planning Tool?
This role is accountable for accuracy of Monthly Release Notes and is tasked with articulating the value and scope of everything we ship.
Who is the Delivery Lead (Nate/Shari)?
This Workstream's key focus is on leveraging AI and data to deliver deeply personalized content, recommendations, and conversion paths tailored to user intent, profile, and source, at every touchpoint and at scale.
What is Workstream 2?
This step is a Post Project Brief completion and is a pre-requisite before the PRD & Ticket Breakdown in JIRA.
What is Janna's review/approval?
Knows how to swim but taking swimming classes on the weekend to learn how to swim more efficiently.
Who is Lauren?