Do we do anything with acceptance now?
No!! Do not touch
What is our team called?
Care Crew
What does F6?
Create a new invoice
What is Genesys?
Phone call system where all documents & weblinks are held
Happy Dual Sectional
Zip: 43035
Chaise & 2 Reclining
RIGHT arm facing
1 Console
Grey
FIND THE SKU & PRICE
SKU - 2956942
PRICE – $5,399.94
What are the 3 main financing solutions?
Synchrony
Fortiva
Progressive
Who are the leaders?
Adam
Elishia
Carrissa
Gina
Annette
Tahnee
Which F key do you use for Invoice Header
F5
What do you do when Genesys gets stuck?
Refresh - Clear everything up
Collin 5-Piece Sectional & Ottoman
Zip: 45432
Contessa Paprika
Hybrid Comfort
FIND THE SKU & PRICE
SKU - 8757160
PRICE – $5,599.94
What are the 3 types of customers we see?
Budgeting
Upgrades/Remodelers
Cash Management
Adam
What does RATE mean
Reason
Action
Timeline
Expectation
How do you change your status?
On the left click your face - Put yourself in the right status
Ryland 6-Piece Youth Panel Bedroom Set with Dresser, Mirror and Nightstand with USB Charging
full
zip: 45432
SKU: 3059863
Price: $779.97
$1500
Who is Adams Boss?
Kim
What does F23 mean?
Void the current invoice (CNL = Cancel) or Un-void Invoice
What is the non-schedule break used for?
Take a break for interruptions - Up to 10 mins a day
Bella Area Rug
zip: 43004
Sky
10'x13'
SKU:3007375
PRICE: $3399.99
What are the 4 benefits of doing progressive?
Own your items within a year
Easy to Budget
Payments automatically withdraw from bank on paydays
Cancel & Return at any time
What do these mean?
CCI - LMAM - PCC - OOS
CCI -Customer Called in
LMAM – Left Message on Answering Machine
PCC – Product Confirmation Call
OOS – Out of Stock
Name 3 of the quick links
8 piece
Zip: 43004
Argo Navy - Foam Comfort
SKU: 8759682
PRICE: $4549.92