Apex predator and the largest members of the dolphin family
What is an Orca

3 Practices with potential opportunities around overcoming price objections, OD hand off, smart scheduling.
Who are the bottom 3 COC
Comprehensive procedure performed by a doctor and is also needed to make budget
(Hint- What your OD does daily)
What are eye exams.

End of the week report, recapping practice wins and opportunities (Hint- its your story)
SBTN!!!

Make it happen, create solutions, own it, acknowledge, are all steps on ...
What is the accountability ladder
What are you owning this week? How will you make it happen?

Despite the name, Cesar Salad was invented in which country
What is Mexico
KPI's that make the BIggest impact. AR, COC, Exam growth, Optos. (hint-quartile ranking)
What are Big Movers

Scheduled appointments without a "bright green" check (Hint- pcc should move them)
What are unconfirmed appointments

Tool to generate additonal revenue. (Hint- looks like a wheel)
What is the Money Wheel.

The person that greets patients as soon as they walk in, and confirms appointments.
Who is the PCC (shout them out)!

What type of dog is Bluey?

What is an austrilian cattle dog (blue heeler)

The Top practices that executed winning behaviors to CLOSE patients SAME day (hint- its 3 of them)
Who are Top 3 COC

Not pre appointing your current patients for next year will create? (Hint- 11, 18, 24)
What are recalls

The report with variances created by a budget defecit or over use of payroll hours ( hint- when you are over you have to leave a comment by the end of the week)
What is The Payroll and Productivity report
The person that supports the PM and can step up to take on various roles in the practice
Who is the Assitant manager (shout them out)

Who was shot and mortally wounded while leaving the Hotel Ambassador in Los Angeles on June 5, 1968?
Who is Robert F. Kennedy
3 practices with Four wall control, floor leadership, and proper budget setting ( Hint- bonus)
Who are Top 3 Budget

Besides exam growth, no show appointments and cancellations impact what KPI
What is the Show rate

Weekly practice visits from Damian, Shavon, and Casey
What is Weekly Travel

The last slide in the deck (hint- the last slide in the deck)
what is the Quote of the week

Celebrated American aviator and aviation pioneer who mysteriously disappeared in 1937
Who is Amelia Mary Earhart

Practices delivering exceptional customer care, warm authentic greetings, and patient follow up. (Hint- Surveys)
What is 100 NPS

Community out reach, networking, and sponsorship
What is Marketing

Updates related to practice changes, complaince training, or opertaional updates
People Operations/operational updates

drives optos results, partners with OD's, and checks VA's
What is the Tech/DA (celebrate your Tech/DA)
