TRUE or FALSE: Police information & logs are located in the ACDC Portal; fire information & logs are located on the Google drive
FALSE
Almost all agency-specific information (call out sheets, box cards, logs, maps, etc) are found on the ACDC portal
TRUE or FALSE: As a public safety telecommunicator, you have an obligation to abide by the expectation of privacy of member agencies, citizens, employees, etc.
TRUE
How do you maintain the expectation of privacy?
This is a level of alarm in which a fire department has taxed their companies/apparatus & need to request help outside of their fire protection district.
BONUS: What do we use to determine who to send when this alarm is activated & where is it located?
Box Alarm
Box Card; in the ACDC Portal
What is the difference between a tornado "watch" & a tornado "warning"
Watch = Conditions exist / are favorable
Warning = Tornado sighted...TAKE COVER!
After Classroom, where do you go next in the training process, when do you go & who do you go to?
(Trainee-specific answer)
Name two items in the ACDC Portal you should check each day at the start of your shift, and periodically throughout your shift
Scrolling Message Bar
ACDC Daily Bulletin
When answering a 9-1-1 call, you should review incoming information in this order
1. VESTA ANI/ALI
2. VESTA Map
3. CAD Event Entry Screen & Map
These are some of the mutual aid entities to call upon when a police agency requests assistance
ILEAS
SWAT
NIPAS
MERIT
K9
When do we activate the tornado sirens
1. NWS Issuance
2. ACDC member agency personnel observed a funnel cloud within 5-miles of jurisdiction
3. ACDC member agency village/city employee observes funnel cloud within 5-miles of jurisdiction
4. Multiple calls from the public indicating tornadic activity
At the end of Step I of on-the-job training, what percentage of non-emergency & emergency calls should you be able to handle with minimal assistance? What percentage of policies should you have signed off & training tests should you have completed?
75% Non-Emergency
40-50% Emergency
40-50% Policies & Training Tests
When a responder requests information about a business, you should check this log in the ACDC portal
Keyholder Database
What are the five (5) "Ws" of call-taking
Where
What
When
Who
Why
This place (or places) is where disciplines organize to meet for response to a large-scale incident. (Some agencies have pre-determined areas, others are determined case-by-case.)
Staging Area
Which agency provides back-up activation of the disaster/weather sirens if ACDC's malfunction or we are unable to activate
Bensenville EMA (Emergency Management Agency)
At the end of Step II of on-the-job training, what percentage of non-emergency & emergency calls should you be able to handle with minimal assistance? What percentage of policies should you have signed off & training tests should you have completed?
95% Non-Emergency
75% Emergency
75% Policies & Training Tests
When a responder requests information about a residence being occupied, you should check this log in the ACDC Portal
Vacant Premise Log
What three things are necessary for a fire to occur
Heat
Fuel
Oxygen
This is the systematic national approach to incident management applicable at all jurisdictional levels & across all disciplines (police, fire, EMS, medical, etc.)
National Incident Management System (NIMS)
What steps should you take if you see/smell smoke and/or fire at ACDC
You may attempt to put out the fire
Create a CAD for AFD & APD
Notify APD Supervisor
Announce over PA system to all building occupants
Update AFD & APD with pertinent information
Notify the Director of Communications &/or designee
At the end of Step IV of on-the-job training, what percentage of non-emergency & emergency calls should you be able to handle with minimal assistance? What percent of radio operations? What percentage of policies should you have signed off & training tests should you have completed?
90% Non-Emergency & Emergency
90% Radio Operations
ALL policies & Training Tests (or you may not move to Phase IV)
Name the "quick" icons in the top blue bar of the ACDC portal & what they access when clicked
MABAS: FD Box Cards
Critical Incident: PD Mutual Aid / ACDC Emergencies
Arrest Log
Daily Bulletin
Animal Log
Opticom Log
Messages/Scrolling Message Bar
This procedure/protocol is used during events that overwhelm member agency fire departments either through natural or man-made events, such as severe weather or civil unrest
Emergency Operations Mode
This "post" is the on-scene location where command & other major management personnel organize & plan a large-scale incident
Incident Command or Incident Command Post
TRUE OR FALSE: Fire departments use Incident Command on EVERY call they respond to
Upon answering the gate, front or rear two-way ring-down lines, you should do this prior to opening the gate &/or doors to provide access
Confirm the identity of the person
What is Step V referred to & what percentage of skills should you be able to handle prior to being released from training
90% of your assigned task (call taking or radio operations) WITHOUT assistance from your CTO