Equifax 101
The Work Number
Sales Skills
Discovery
100

Is Equifax US based or Global? 

Global 

100

What is an event that would prompt a consumer to need to show proof of employment? 

Renting a home, opening a line of credit, purchasing a car, etc...

100

What's your resource for a step by step guide to your sales process? 

The Sales Playbook 

100

What types of questions should you always ask during a Discovery? 

Open ended 

200

What division of Equifax do we belong to? 

Workforce Solutions (Or Carahsoft, if that's you)

200

What are the three parties involved in The Work Number verifications? 

Consumer, Verifier, Employer 

200
Define the step in the sales process in which you seek to uncover needs or pains. 

Discovery 

200

What does STEWD stand for? (Hint: open ended questions...) 

Show Me, Tell me, Explain to me, Walk me through, Describe for me. 

300

When was Equifax founded? 

1899 - by the Woolford Brothers 

300

Who is permitted to access information from The Work Number?

A credentialed verifier with a permissible purpose 

300

"How long does it take you to process those verifications manually?" is an example of which type of open ended question? 

Quantifying 

300

What is a STEWD (open ended - show me, tell me...) question you could ask to find a need for TWN? 

...how do you currently handle your employment or income verifications? 

400

What was the name of the acquired company that was renamed as Workforce Solutions? 

Talx - acquired in 2007

400

How often do employers contribute data to The Work Number? 

Every Pay Cycle 

400

Open ended questions, quantifying questions, and ____ _____ are all important parts of a discovery process. (Hint: what should you do once you've uncovered a pain and quantified it?) 

Trial close! 

400

What is a quantifying question you could ask to uncover a need for TWN? 

How long does it take....how much does it cost...etc

500

Who is the President of Workforce Solutions? 

Rudy Ploder 

500

How many contributing employers do we have in TWN? 

+2.6 million 

500

What are 3 things you can do to pre-call plan? 

Connect on LinkedIn or interact with their content

Research online

Search Salesforce

Review a contract 

500

Give an example of a trial close you'd use during a discovery after finding a need for TWN? 

If I could show you a way we could automate this process, and put all that time back in your HR team's day, would that be of value to you? 

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