JOB COST
This column to the right of the job description is the first column on the job cost with data
What are Total Hours?
These are Monthly Face to Face Meetings with clients
What are Service Calls?
This is Weiser's proprietary screening and placement tool for applicants
What is Inner View?
Relationship, Recognition, Right Match, The Right Expectations, and Respect is also referred to as this
What are the 5 R's?
This shows Jobs running 75% more OT than the branch averages for the last 3 months
What is the 1.75 Report?
Non-Billed OT hours divided by Total Hours
What is Overtime Percent?
These represent the largest 25% of accounts in weekly billing
What are Strategic Accounts?
An applicant with this screening recommendation should be employed as a Security Officer.
What is Above Average?
The average hours worked between full time & part-time officers is 32 or less.
What is a staffed branch? Or, what is a green branch?
This report in WinTeam identifies officers that worked more than 40 hours
What is the Overtime Warning Report?
Average Pay Rate divided by Average Bill Rate
What is Direct Labor Percent?
This indicator uses various metrics to assess the workload assigned to each manager
What is Span of Control?
The placement section of Inner View assesses these two criteria
What are Public Contact & Activity?
This recruiting tool says "I was impressed by the great service you provided today. You showed the same enthusiasm & professionalism we look for in our co-workers . . . "
What is Weiser's Recruiting Card?
Finding officers that have fallen through the cracks & have not worked recently
What is the Last Check Report or Zero Hour Report?
This represents the Bill Rate minus pay minus Payroll Taxes & Insurances (PTI) minus built in premiums
What is Contribution per Hour?
Some of these include Retention, SCR Recap, Staff Turnover, OT Last 3 Months, Pay Errors, Officer Staffing, Recognition, Rate Increases, Strategic Spend
What are Leading & Lagging Indicators?
Applicants with this score on the screening section of Inner View represent the riskiest 40% of applicants for Performance & Turnover
What is Do Not Hire?
This tool reveals red flags and should be asked in the beginning stages of every interview
What are The 5 Questions?
This is another term for assigning officers to a site based on their Public Contact & Activity level
What is Matching?
These 2 columns should be scanned first to make sure our jobs are staffed and profitable
What is OT% & Contribution per Hour?
This tools covers 98 items including: Contract Award, Staffing/Scheduling, Recruiting/Selection, Equipment & Uniforms, Post Orders, Training, Personnel, Start Up
What is the New Job Worksheet?
Affiliation Drive, Sociability Drive, Customer Service Attitudes, and Emotional Control are assessed in this placement criterion
What is Public Contact Orientation?
(1) Run more job postings then they have vacancies & (2) send Admins more Job Vacancy Reports (to include weak links) than needed.
What do the green branches do differently?
The 4 areas of this are Greeter, Grinder, Graveyarder, Gratifier
What are the assignment quadrants? Or, What is the placement matrix?