CFA HISTORY
This is the last name of Chick-fil-A’s founder.
Who is Truett Cathy?
This cut of chicken is used for the Original Chicken Sandwich.
What is chicken breast?
This is the Chick-fil-A response to “thank you.”
What is “My pleasure”?
Food hold times are important for these two reasons.
What are food safety and quality?
This animal is the Chick-fil-A mascot.
What is the cow?
This is the year Chick-fil-A was founded.
What is 1946?
This is our most popular side item.
What are the waffle fries?
Second Mile Service® means this.
What is going beyond what is expected?
Chick-fil-A Operators are considered these, not owners.
What are stewards?
This is the cows’ famous phrase.
What is “Eat Mor Chikin”?
This was the name of the original Chick-fil-A restaurant concept.
What is The Dwarf Grill (or Dwarf House)?
This Chick-fil-A sauce was created by accident.
What is Chick-fil-A Sauce®?
Chick-fil-A teaches hospitality as this, not just a personality trait.
What is a learned skill?
Chick-fil-A focuses on doing this rather than doing many things okay.
What is a few things exceptionally well?
This is the year the Chick-fil-A cows first appeared.
What is 1995?
This is the year the Original Chicken Sandwich was invented.
What is 1964?
This is how Chick-fil-A chicken is prepared in the restaurant.
What is hand-breaded?
Chick-fil-A values this balance instead of speed alone.
What is speed with care?
Chick-fil-A kitchens are known for cleanliness because of this.
What are strict standards and training?
The cows’ spelling is incorrect for this humorous reason.
What is they’re cows, not people?
Chick-fil-A closes on Sundays for this reason.
What is to honor rest, faith, and family?
Pickle placement on the sandwich matters for these reasons.
What are quality, consistency, and guest experience?
Words matter in hospitality because they do this.
What is shape the guest experience?
Consistency matters because it builds this with guests.
What is trust?
The cows promote this food choice.
What is chicken instead of beef?