AIA
What is the Consumer Converged Offer?
20% off AIA C
What product will AT&T allow customers to try risk free for 30 days!?
AIA-B- after 30 days it is a 36 month agreement on the equipment.
How much is the SPIFF for AIA-B and AIA-C?
$30
AIA-B counts towards your AIA-CR
FALSE! only AIA-C counts towards CR
What is an Affiliation Code?
When an organization has a FirstNet Agency Paid account that extends their benefits for Sub Paid accounts
What is the Business Converged Offer?
$20 off AIA B
What is the new iPhone promo?
Trade in- Any condition any iphone
What is the "Turn up the Volume" Incentive ?
$5 SPIFF- $100-199
$10 SPIFF- $200-299
$15 SPIFF- $300+
Personal MSQs/PSQs must be met to qualify for SPIFF incentive payout
True
How many HTP does your store need to clear goal?
4 or 6 (Battleship)
Does AIA - B have a contract agreement?
Yes ! the device goes on a 36 month installment plan
What exclusive reward can we offer the customer if they activate a PPVGA to leverage other products?
$100 Visa Reward
How many watch sales do you need to qualify for Samsung Rewards?
2
HTP is not part of the Store Alert.
False- prime made it a qualifier to clear
What program transforms Prime’s high-performing sellers into future leaders?
LIFT
What is the most important step in setting up AIA- C?
Submit them as a lead so you can follow up and get the activation posted.
What is our new Prepaid Plan and how does it work?BE SPECIFIC (Process, Payout, etc)
Bonus! How much do we get paid for other prepaid plans ?
Prepaid Level Up! Activate acct and service for 6 months on the LEVEL UP plan then after the 6 months you can do a pre to post conversion that WILL COUNT AUTOMATICALLY as a PPVGA
How much does your RSM get penalized for if your store doesn't reach 75%+ on Internet?
Reg: - $150
Cruiser: - $250
Battleship: - $400
HTP covers theft and loss
false- they will fix or replace !
What are Downtime Activities for slow periods throughout the day ?
1. Ask for referrals from Friends and Family
2. Social Media
3. CCLM Leads with VIP Appointments
4. Answer the phone
5. Flyering
6. Clean your store
7. Small Business Leads
8. Marketing Leads
What do we do when salesforce gives us an ISSUE?
1. Call Melanie to troubleshoot
2. Submit an Issue Button with screenshots
3. Send all info to Melanie so she can escalate the issue
4. Tell the customer we will call them back in 48 hrs with a resolution and submit the lead.
How much is the FirstNet Triple Play? (What are the 3 products)
Bonus! How much is the FirstNet Reward Card?
$49.99 for Watch, Tablet, and phone line
$500 Reward Card
How much can sellers earn by selling DirecTV?
$25
3 Requirements for the customer to receive the switcher credit ?
1. Account in good standing (not past due)
2. Atleast 4 months active with previous provider
3. Bill uploaded on Reward Center must show installment balances or Termination Fee for each number they are switching
Where can you look up Affiliation Codes for Firstnet?
1. Go to MST
2. Hit Firstnet
3. Eligibility
4. Type organization name