GROUP CONFLICT IN THE WORKPLACE
Lacks clarity
What is misunderstanding
We often class because we are too alike
What is clash of personalities
Putting the class interest above mine own
What is smoothing ?
Management style that says my way or the highway
What is dominant
Both parties come to an agreement
What is collaborating?
a moderate level of disagreement that can improve a team's performace
What is functional conflict
confronting, smoothing, avoiding, collaborating and compromising are
What are ways to deal with conflict?