CONTEXT
NEEDS ANALYSIS
COURSE DEVELOPMENT
COURSE PRODUCT
Strengths & Weaknesses
100

What was the main goal of the ESOL course?

To address the English language needs of Chinese health-care workers.

100

What was the purpose of the needs analysis?

To identify language and job-related needs.

100

What elements define a communication context?

Function, setting, interlocutors, register, and medium.

100

What did each unit focus on?

Job-related tasks.

100

What was one strength of the course?

It improved patient care competencies.

200

Where was the course implemented?

At a nursing home in Boston (South Cove Manor)

200

Name one method used to collect data.

Observation / Interviews / Document review.

200

What is the first step in designing the course?

Identifying competencies.

200

Name one skill included in the units.

Listening, speaking, reading, writing, or numeracy.

200

What was one major issue learners showed?

Resistance or inconsistent attendance.

300

Who collaborated in the development of the course?

The Chinese-American Civic Association (CACA).

300

What was analyzed step by step?

Daily job tasks.

300

How many units were developed for the course?

9 units.

300

What type of information about culture was included?

American culture and patient care practices.

300

What type of needs were NOT addressed?

Affective, social, cognitive, and metacognitive needs.

400

TRUE OR FALSE: The course lasted 10 weeks...

FALSE. It lasted 22 weeks.

400

TRUE OR FALSE: The needs analysis only included teachers’ opinions...

 FALSE. It included workers, supervisors, residents, etc.

400

TRUE OR FALSE: Grammar and pronunciation were not included in the course design...

FALSE

400

TRUE OR FALSE: Units did not include assessment activities...

FALSE =(

400

Why was learning not fully effective?

Because it was not internalized or sustained.

500

What type of program funded the course?

The U.S. Department of Education’s National Workplace Literacy Program.

500

Why was analyzing tasks important?

To identify where English was needed in communication and documentation.

500

How was content organized linguistically?

From less to more complex.

500

Name two sample units...

Training for the job, providing daily care, reporting, starting the day, transporting residents, serving and feeding, providing for safety, promoting comfort and well-being, attending and participating.

500

TRUE OR FALSE: The course fully matched learners’ preferred learning styles...

TRUE... (I lied, it's FALSE) 

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