speak at a steady_______
pace
If you are uncertain about something, don't be afraid to ask for _______.
clarification
Facial expressions tell forms of _______ communication
nonverbal
if you are unsure what someone is saying restate the message in your own _____ "so what you are saying is" this is called paraphrasing
words
When listening, imagine how the other person might______.
feel
_________ first.
Think
How do you build a healthy relationship?
a) By never speaking up.
b) By being respectful and kind.
c) By Always spending time together.
d) By being respectful & kind and set healthy boundaries.
d) By being respectful & kind and set healthy boundaries.
______ your tone for different parts of your message.
Change
Ask _______-up questions.
follow
Tue of false?
Open gesture makes people feel safe.
true
maintaining _________ shows the speaker that you are interested in what they are saying
eye contact
Show ______ and compassion by showing concern to the other person.
kindness
Be patient with_______.
yourself
How can you resolve conflict effectively?
a) Agree with what they say.
b) Say sorry and forget.
c) Stay respectful and calm.
d) Do not do anything, they can come first.
c) Stay respectful and calm.
Record videos of _________ talking
yourself
Be _____ in your language and tone.
respectful
What is the difference between someone with crossed arms or open arms?
When arms are open the person feels relaxed and comfy but when arms are closed the person feels discomfort and hostility.
wait until the person has finished speaking before asking ______ or responding
questions
If someone shares a problem offer to _______.
help
Create mind____ and flow_________.
Create mind maps and flow charts.
Use the right______
tone
In class, take _____ of key points.
notes
Gestures provide important clues into how a person feels or _______.
thinks
concentrate fully on the ________ speaking
person
When someone is talking make ____ contact
eye
_____ your work.
Check
Make eye ________
contact
Ask open-ended________.
questions
True or false?
Noticing someone's body language ensure that you are able to tell what they mean.
true
while listening reflect on their emotions pay attention to their tone, are they______ sad, worried, or angry ?
Happy
Show kindness and compassion by showing concern for the other person's _____.
feelings
Use ______ words.
transitional
Stand ___ when you are speaking.
tall
You shouls ask questions if some things are
a) unfair
b) unbelievable
c) unspeakable
d) unclear/uncertain
d) unclear/uncertain
How does paying attention to facial expressions benefit one?
It allows people to understand how someone is feeling.
Put your ______ away and keep it on silent.
phone
Always treat the other person with________.
respect
Ask a friend for ___________.
feedback
You should never_____________ when listening to a speaker.
interrupt
Empathy is understanding how others ___________.
feel
Check for _______ mistakes.
spelling
When listening to someone talking, you should
a) keep your phone out.
b) ask questions.
c) daydream when listening to a speaker.
b) ask questions.
You should keep a good ______ when listening to a speaker
a) posture
b) smile
c) attitude
a) posture