Startup Basics
All In
Startup
Customer Talk
Business Lingo
Startup Fun Facts
100

Who is an entrepreneur?

This person starts a business.

100

Who is Owen?

The guy who kept messing up because he didn’t talk to customers.

100

Who are early adopters?

These people you should talk to first — the ones who really care.

100

What is value?

This is what customers get from your product — the benefit.

100

Who is YOU (the entrepreneur)?

This person’s opinion does NOT matter in entrepreneurship.

200

What is a customer problem?

The first thing entrepreneurs look for… a problem that needs fixing.

200

Who is Samantha?

The woman who basically saved his life.

200

What is listen?

You should do this more than you talk during interviews.

200

What are pain points?


Your customers' complaints and annoyances are called…

200

Who are the customers?

This is the real boss in any business.

300

What is an MVP?

This is the simple version of your product you test first

300

What is business strategy?

Owen learned the hard way that passion is not a…

300

What are hypotheticals?

Good entrepreneurs ask about real past behavior, not this.

300

What is a value proposition?


A short sentence explaining why customers should pick you.

300

What is a hobby?


A business idea with no customers is basically this.

400

What is a pivot?

When a business changes direction after learning something new.

400

Who are brides?

The group Owen needed to interview to understand the wedding market.

400

What is a problem interview?

This type of interview focuses on the customer’s life, not your idea.

400

What is a job-to-be-done?

The thing customers are “trying to get done.”

400

What is guessing / assuming?

This word describes when you guess instead of using data.

500

What is nobody wants the product? 

The #1 reason most new businesses fail.

500

What is building the product?

The lesson of the whole book: Talk to people BEFORE doing this

500

What is money / sign-ups / preorders?

The best “proof” a customer is interested.

500

What is product–market fit?

When your product clicks perfectly with customers.

500

What is action?

The secret every successful entrepreneur knows:
You don’t need a perfect plan… you need this.

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