The Route(ing) is Right
Ho Ho Here We Go
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Bonus Material
100

Where you can go to access the routing dashboard

BOH Comp and POS

100

The percentage of holiday cards activations that take place during Holiday

Nearly 50%

100

The two items we will be saying FAREWELL to on 11/7


Bonus-

Can we donate them?

Oleato platform and toffeenut 

So long!


Bonus:

Sure Can!

100

Which 4 stores are open for Christmas this year? 

2983, 3309, 47207 and 57630

100

What store leaders can use during store visits to assess inventory foundations

How to Troubleshoot Inventory Issues - Quick Reference Guide

200

Where brewed coffee and unwarmed pastries should be routed to when ordered in the cafe 

No where! We should gather this item while the customer is present

200

All the foams in our Holiday cold foam platform

Peppermint Chocolate Cream Cold Foam • Sugar Cookie Cream Cold Foam • Chestnut Praline Cream Cold Foam • Gingerbread Cream Cold Foam • Caramel Brulée Cream Cold Foam* • Salted Pecan Cream Cold Foam

200

What the Quarterly Excellence awards cadence is changing to

Nomination window is the last month of the quarter, and the selection window is the first 15-days of the next quarter 

Lets make sure SMs are prepared for the change and no quarterly excellence winner gets left behind!

200

When and how we update holiday HOO

Enter HOO changes in SLDX, under the “Store Schedule” tab by 11 a.m. 3 weeks out, on the Saturday before forecast is generated (Example: Thanksgiving HOO changes must be submitted by 2 p.m. on 11/2)

200

When stores with Compact Draft Two Tap Nitro System (Joe Tap) units will receive a plastic shroud that keeps the tap screw secure.  

Throughout November

300

The number of labelers that we should be using while one partner is deployed to bar

One

300

Treats that will be joining our RTDE and Impulse Items

SkinnyDipped Dark Chocolate Peppermint, Perfect Bar® Dark Chocolate Mint and Tony's Chocolonely Milk Chocolate Gingerbread

300

Where on the hub you can go to support Election Day and Beyond.

Fuel our Democracy pafe on the partner hub, and by visiting Fuelourdemocracy.com for voting information


Election day is next week!

300

When should you borrow in partners who are available to work on Christmas to the stores who will be open? 

ASAP :)

300

Which two platforms, syrups or items are being discontinued with Holiday Launch? 

Toffee Nut Syrup and Oleato

400

The number of labelers that should be in use at a CAFE store that has 2 partners deployed to Esp bar and 1 partner deployed to CBS

3

400

When is last minute gifting?

DEC. 12 – DEC. 25

400

Talking Points:

If asked 

"if asked about whether Starbucks supports a candidate"

We believe civic engagement is important year-round and encourage everyone to make their voice heard


Ensure all partners review talking points and are empowered to move through the conversation

400

What tool an SM need to utilize PRIOR to holiday launch to ensure readiness?

Holiday Prelaunch Checklist 

400

What is the new Quarterly Excellence award Cadence? 

Nomination window is the last month of the quarter, and the selection window is the first 15-days of the next quarter

500

True or False

Routing would look the same for both of these plays

Play1: 1 Esp Bar; 1 CBS

Play 2: 1 Esp Bar; 2 CBS

True

500

When is partner shopping days? What do we get?

NOV. 15 – NOV. 22, and DEC. 13 – DEC. 20, 40%

500

New FoodShare Resources

  • FoodShare Program Guide:(FoodShare Launch Guide is being retired) 

  • Editable FoodShare poster: Redesigned for partners to insert and share the local Food Bank their store supports 

  • Replacement stickers for BOH refrigerator

500

True or False

Changes to HOO made in SLDX show up immediately in the forecast

FALSE-

Get those hours in 3 weeks prior to the date the change takes place

500

What is changing with the Improved Facilities Ticket Process?

When multiple tickets are created for the same issue within a seven-day period, they will now be reviewed to identify trends and/or to work with suppliers for faster resolution. 

Tickets may be cancelled if:

  • A separate ticket for the same issue is already open
  • The item needed is store/DM orderable or already on order
  • The issue needs support by another team (Enterprise Help Desk, construction, etc.)

When tickets are cancelled, partners can view cancellations notes in My Daily. If it seems a ticket has been cancelled in error, a new ticket should be created with detailed notes.

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